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- Tasks: Lead a service supporting individuals to live their best lives and ensure compliance with regulations.
- Company: A mission-driven organisation focused on brighter futures and better lives.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Join a positive culture that values fairness, respect, and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience leading teams and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity is available for an Assistant Service Manager to help lead a service where individuals are supported to live the life they want to live. This role focuses on maintaining a safe and enabling environment while ensuring compliance with regulatory and statutory guidance, good practice, and relevant legislation.
Role Purpose
The purpose of this role is to assist with the management and leadership of the service, reflecting a mission of brighter futures and better lives. You will remain ready and willing to act on behalf of the Service Manager when they are unavailable. In CQC registered locations, you will understand Registered Manager responsibilities to ensure legal requirements are met.
Key Responsibilities
- Leadership Support: Manage and lead the service alongside the Service Manager.
- People Support: Work with families and multi-disciplinary teams to reduce health inequalities and achieve the best possible measurable outcomes for the people supported.
- Financial Management: Participate in the budget-setting process and monitor financial performance via monthly accounts.
- Operational Efficiency: Manage labor costs through effective rostering and minimizing agency use.
- Performance Management: Proactively identify and resolve staff performance or behavior that falls below organizational standards.
- Compliance: Ensure all training within the service is fully compliant and that statutory requirements, such as Health and Safety and CQC, are met.
- Culture: Demonstrate practice leadership to ensure a positive and open culture where continuous improvement is evident.
Person Specification
Experience
- Essential: Experience in leading a team.
- Essential: Experience working with vulnerable people, such as those with learning disabilities, autism, or an acquired brain injury.
- Desirable: Experience managing budgets, financial information, and setting objectives.
Knowledge & Skills
- Essential: Knowledge of sector regulatory bodies and legislation.
- Essential: Proficient IT skills, including Office 365 Word, Excel, and Outlook.
- Essential: Effective communication at all levels and the ability to manage oneself.
- Desirable: Holder of an L4 RQF Diploma in Adult Care (or equivalent), or a willingness to work towards it.
Specialist Requirements
- PBS Priority Services: Experience with behaviours that challenge and a BTEC Level 4 Certificate in Positive Behaviour Support are essential.
- PMLD Priority Services: Experience with profound and multiple learning disabilities is desirable, alongside a Level 3 Diploma in PMLD (or willingness to work towards).
Additional Requirements
A full UK driving license with access to a vehicle is highly desirable and may be essential for this Margate location. Candidates must act in line with the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.
Assistant Service Manager in Margate employer: RGH-Global Limited
Contact Detail:
RGH-Global Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager in Margate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of brighter futures and better lives. Show them you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with vulnerable people and your leadership skills, as these are key for the Assistant Service Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Service Manager in Margate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Service Manager role. Highlight your experience in leading teams and working with vulnerable individuals, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to mention your IT skills and knowledge of regulatory bodies. We want to see how you can bring your expertise to our team, so be specific about your relevant qualifications and experiences.
Be Personable: When writing your cover letter, let your personality shine through! We’re looking for someone who can connect with people, so share a bit about your passion for supporting others and improving lives.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at RGH-Global Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of the Assistant Service Manager role. Familiarise yourself with the regulatory bodies and legislation relevant to the sector. This will show that you're not just interested in the job, but that you’re also knowledgeable about the environment you'll be working in.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or supported vulnerable individuals. Highlight how you managed challenges and contributed to positive outcomes. This will demonstrate your capability to step in for the Service Manager when needed.
✨Financial Savvy is Key
Brush up on your financial management skills. Be ready to discuss how you've participated in budget-setting processes or monitored financial performance in previous roles. This will reassure them that you can handle the financial aspects of the position effectively.
✨Cultural Fit Matters
Think about how you can contribute to a positive and open culture within the service. Prepare to discuss your approach to continuous improvement and how you’ve fostered a supportive environment in past roles. This will help them see you as a great fit for their team.