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- Tasks: Promote and sell broadband services directly to residents in a vibrant community.
- Company: Dynamic broadband provider known for excellent service and employee wellbeing.
- Benefits: Attractive salary, commission potential, 25+ days leave, and private medical cover.
- Why this job: Join a forward-thinking team and make a real impact in customer satisfaction.
- Qualifications: Sales experience and a passion for engaging with customers.
- Other info: Enjoy a supportive culture that values diversity and personal growth.
The predicted salary is between 28000 - 39200 Ā£ per year.
Location: Manchester area
Base Salary: Ā£28,000 per annum, plus On-Target Commission cĀ£28,000+
Please note: This is a field-based position with working hours typically Monday to Friday, 10:30am to 7:00pm, due to the nature of in-person customer engagement.
Role Overview
In this position, you will promote and sell a leading broadband service directly to residents in selected residential developments and apartment buildings. Acting as the primary representative for the brand, you will engage potential customers through in-person interactions, maximise every sales opportunity during visits, distribute relevant promotional information, establish positive connections with residents, participate in community or resident association events, clearly explain the service offerings, and gather valuable customer insights and opinions.
Key performance expectations include aiming to approach approximately 100 households daily and secure around 3 successful sales per day. As performance improves and progression occurs through performance tiers, additional responsibilities may include following up on online enquiries, along with the potential for one day of home-based working (subject to business needs).
Main Responsibilities
- Achieve and surpass assigned sales goals while improving conversion ratios
- Complete a structured daily plan of customer visits
- Optimise the outcome of each customer interaction
- Serve as a positive representative and ambassador for the brand
- Uphold and demonstrate the organisation's core values in all engagements
- Clearly communicate the key advantages and features of the service
- Highlight the strengths and unique selling points of the client's offerings
- Gather and report customer views on the brand, service quality, pricing, market competition, and promotional effectiveness
Candidate Profile
- Strong academic background or equivalent demonstrated achievement
- Prior experience in a sales-focused position
- Proven ability to present and explain a product or service to customers, adapting your approach to address individual needs and successfully close sales
- Experience managing customer feedback, concerns, or complaints effectively
- Highly driven, enthusiastic individual with a genuine passion for sales and a positive attitude toward challenging targets
- Ambitious mindset with comfort working toward and exceeding performance metrics
Why Join This Organisation?
Our client is a forward-thinking broadband provider committed to delivering high-quality connectivity with a strong focus on customer satisfaction. They have received industry recognition for service excellence and workplace culture, including awards for provider performance and employee wellbeing.
Key Employee Benefits
- Attractive base pay with strong earning potential through commission
- 25 days of annual leave, rising progressively to a maximum of 35 days
- Additional paid time off for occasions such as your birthday, relocation, marriage/civil partnership, and volunteering
- Private medical cover
- Life assurance equivalent to 4x your base salary
- Pension scheme with employer matching contributions up to 4%
- Access to retail discounts from a wide range of well-known brands
- Complimentary broadband service (where available in the coverage area)
- Enhanced maternity/paternity pay provisions
Our client is fully committed to equality of opportunity for all applicants and staff, embedding this principle deeply within their culture and values. They actively encourage applications from individuals of all backgrounds and experiences.
B2C Residential Sales Advisor in Manchester employer: RGH-Global Limited
Contact Detail:
RGH-Global Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land B2C Residential Sales Advisor in Manchester
āØTip Number 1
Get to know the area you're working in! Familiarise yourself with the residential developments and apartment buildings. The more you know about your potential customers, the better you can engage with them and tailor your pitch.
āØTip Number 2
Practice your sales pitch! Role-play with a friend or family member to refine your approach. Make sure you can clearly explain the benefits of the broadband service and how it meets the needs of different customers.
āØTip Number 3
Network like a pro! Attend community events and resident association meetings to build relationships. This not only helps you connect with potential customers but also establishes you as a trusted representative of the brand.
āØTip Number 4
Don't forget to follow up! After your initial visits, reach out to those who showed interest but didn't commit. A friendly reminder can make all the difference in closing that sale. And remember, apply through our website for the best chance at landing this role!
We think you need these skills to ace B2C Residential Sales Advisor in Manchester
Some tips for your application š«”
Show Your Sales Passion: When writing your application, let your enthusiasm for sales shine through! We want to see how driven you are and why youāre excited about the opportunity to engage with customers face-to-face.
Tailor Your Experience: Make sure to highlight any previous sales experience that aligns with the role. We love seeing how you've successfully closed deals or managed customer feedback in the past, so donāt hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Donāt forget to submit your application through our website! Itās the best way for us to receive your details and ensures youāre considered for this exciting role.
How to prepare for a job interview at RGH-Global Limited
āØKnow Your Product Inside Out
Before the interview, make sure you understand the broadband service you'll be selling. Familiarise yourself with its features, benefits, and unique selling points. This will help you confidently explain the service to potential customers and demonstrate your passion for the product.
āØPractice Your Sales Pitch
Since this role is all about engaging with customers, practice your sales pitch beforehand. Role-play with a friend or family member to refine your approach. Focus on how to adapt your pitch based on different customer needs and how to handle objections effectively.
āØShowcase Your Customer Engagement Skills
During the interview, highlight any previous experience where you've successfully engaged with customers. Share specific examples of how you've built relationships, gathered feedback, and turned interactions into sales. This will show that you're not just a salesperson but also a brand ambassador.
āØPrepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and performance metrics. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
