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For Companies At a Glance
- Tasks: Promote and sell broadband services directly to residents in a dynamic field-based role.
- Company: A forward-thinking broadband provider known for service excellence and employee wellbeing.
- Benefits: Attractive salary, strong commission potential, 25+ days leave, and private medical cover.
- Why this job: Join a recognised brand and make a real impact in customer satisfaction and community engagement.
- Qualifications: Sales experience, strong communication skills, and a passion for exceeding targets.
- Other info: Embrace a culture of equality and enjoy excellent career growth opportunities.
The predicted salary is between 28000 - 39200 Ā£ per year.
Location: Edinburgh area
Base Salary: Ā£28,000 per annum, plus On-Target Commission cĀ£28,000+
Please note: This is a field-based position with working hours typically Monday to Friday, 10:30am to 7:00pm, due to the nature of in-person customer engagement.
Role Overview
In this position, you will promote and sell a leading broadband service directly to residents in selected residential developments and apartment buildings. Acting as the primary representative for the brand, you will engage potential customers through in-person interactions, maximise every sales opportunity during visits, distribute relevant promotional information, establish positive connections with residents, participate in community or resident association events, clearly explain the service offerings, and gather valuable customer insights and opinions. Key performance expectations include aiming to approach approximately 100 households daily and secure around 3 successful sales per day. As performance improves and progression occurs through performance tiers, additional responsibilities may include following up on online enquiries, along with the potential for one day of home-based working (subject to business needs).
Main Responsibilities
- Achieve and surpass assigned sales goals while improving conversion ratios
- Complete a structured daily plan of customer visits
- Optimise the outcome of each customer interaction
- Serve as a positive representative and ambassador for the brand
- Uphold and demonstrate the organisation's core values in all engagements
- Clearly communicate the key advantages and features of the service
- Highlight the strengths and unique selling points of the client's offerings
- Gather and report customer views on the brand, service quality, pricing, market competition, and promotional effectiveness
Candidate Profile
- Strong academic background or equivalent demonstrated achievement
- Prior experience in a sales-focused position
- Proven ability to present and explain a product or service to customers, adapting your approach to address individual needs and successfully close sales
- Experience managing customer feedback, concerns, or complaints effectively
- Highly driven, enthusiastic individual with a genuine passion for sales and a positive attitude toward challenging targets
- Ambitious mindset with comfort working toward and exceeding performance metrics
Why Join This Organisation?
Our client is a forward-thinking broadband provider committed to delivering high-quality connectivity with a strong focus on customer satisfaction. They have received industry recognition for service excellence and workplace culture, including awards for provider performance and employee wellbeing.
Key Employee Benefits
- Attractive base pay with strong earning potential through commission
- 25 days of annual leave, rising progressively to a maximum of 35 days
- Additional paid time off for occasions such as your birthday, relocation, marriage/civil partnership, and volunteering
- Private medical cover
- Life assurance equivalent to 4x your base salary
- Pension scheme with employer matching contributions up to 4%
- Access to retail discounts from a wide range of well-known brands
- Complimentary broadband service (where available in the coverage area)
- Enhanced maternity/paternity pay provisions
Our client is fully committed to equality of opportunity for all applicants and staff, embedding this principle deeply within their culture and values. They actively encourage applications from individuals of all backgrounds and experiences.
B2C Residential Sales Advisor in Edinburgh employer: RGH-Global Limited
Contact Detail:
RGH-Global Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land B2C Residential Sales Advisor in Edinburgh
āØTip Number 1
Get to know the area you're working in! Familiarise yourself with the residential developments and apartment buildings where you'll be promoting the broadband service. This way, you can engage with potential customers more effectively and tailor your pitch to their specific needs.
āØTip Number 2
Practice your pitch! Before heading out, rehearse how you'll present the service to residents. Make sure you can clearly explain the benefits and unique selling points, so you can confidently answer any questions they might have.
āØTip Number 3
Network like a pro! Attend community events or resident association meetings to build connections. This not only helps you promote the service but also shows that you're genuinely interested in the community, which can lead to more sales opportunities.
āØTip Number 4
Don't forget to follow up! After your visits, make sure to gather customer feedback and insights. This will help you improve your approach and increase your chances of closing sales. Plus, it shows that you care about their opinions!
We think you need these skills to ace B2C Residential Sales Advisor in Edinburgh
Some tips for your application š«”
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the B2C Residential Sales Advisor role. Highlight any previous sales experience and customer engagement skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Be sure to mention your enthusiasm for engaging with customers face-to-face.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Numbers speak volumes, so if you've hit sales targets or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it shows youāre keen to join our team!
How to prepare for a job interview at RGH-Global Limited
āØKnow Your Product Inside Out
Before the interview, make sure you understand the broadband service you'll be selling. Familiarise yourself with its features, benefits, and unique selling points. This will help you confidently explain the service to potential customers during your interview.
āØPractice Your Sales Pitch
Since this role is all about engaging with customers, practice your sales pitch beforehand. Role-play with a friend or family member, focusing on how to adapt your approach based on different customer needs. This will prepare you for any scenario that might come up in the interview.
āØShowcase Your Customer Engagement Skills
Be ready to discuss your previous experiences in sales and how you've successfully engaged with customers. Share specific examples of how you've handled feedback or complaints, as well as how youāve built positive relationships. This will demonstrate your customer-focused mindset.
āØPrepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and performance expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
