At a Glance
- Tasks: Promote and sell broadband services directly to residents in Edinburgh.
- Company: A forward-thinking broadband provider focused on customer satisfaction and employee wellbeing.
- Benefits: Attractive salary, commission potential, 25+ days leave, private medical cover, and retail discounts.
- Why this job: Join a recognised company and make a real impact in the community while achieving your sales goals.
- Qualifications: Sales experience, strong communication skills, and a passion for exceeding targets.
- Other info: Dynamic role with opportunities for career progression and personal development.
The predicted salary is between 28000 - 39200 £ per year.
Location: Edinburgh area
Base Salary: £28,000 per annum, plus On-Target Commission c£28,000+
Please note: This is a field-based position with working hours typically Monday to Friday, 10:30am to 7:00pm, due to the nature of in-person customer engagement.
Role Overview
In this position, you will promote and sell a leading broadband service directly to residents in selected residential developments and apartment buildings. Acting as the primary representative for the brand, you will engage potential customers through in-person interactions, maximise every sales opportunity during visits, distribute relevant promotional information, establish positive connections with residents, participate in community or resident association events, clearly explain the service offerings, and gather valuable customer insights and opinions. Key performance expectations include aiming to approach approximately 100 households daily and secure around 3 successful sales per day. As performance improves and progression occurs through performance tiers, additional responsibilities may include following up on online enquiries, along with the potential for one day of home-based working (subject to business needs).
Main Responsibilities
- Achieve and surpass assigned sales goals while improving conversion ratios
- Complete a structured daily plan of customer visits
- Optimise the outcome of each customer interaction
- Serve as a positive representative and ambassador for the brand
- Uphold and demonstrate the organisation's core values in all engagements
- Clearly communicate the key advantages and features of the service
- Highlight the strengths and unique selling points of the client's offerings
- Gather and report customer views on the brand, service quality, pricing, market competition, and promotional effectiveness
Candidate Profile
- Strong academic background or equivalent demonstrated achievement
- Prior experience in a sales-focused position
- Proven ability to present and explain a product or service to customers, adapting your approach to address individual needs and successfully close sales
- Experience managing customer feedback, concerns, or complaints effectively
- Highly driven, enthusiastic individual with a genuine passion for sales and a positive attitude toward challenging targets
- Ambitious mindset with comfort working toward and exceeding performance metrics
Why Join This Organisation?
Our client is a forward-thinking broadband provider committed to delivering high-quality connectivity with a strong focus on customer satisfaction. They have received industry recognition for service excellence and workplace culture, including awards for provider performance and employee wellbeing.
Key Employee Benefits
- Attractive base pay with strong earning potential through commission
- 25 days of annual leave, rising progressively to a maximum of 35 days
- Additional paid time off for occasions such as your birthday, relocation, marriage/civil partnership, and volunteering
- Private medical cover
- Life assurance equivalent to 4x your base salary
- Pension scheme with employer matching contributions up to 4%
- Access to retail discounts from a wide range of well-known brands
- Complimentary broadband service (where available in the coverage area)
- Enhanced maternity/paternity pay provisions
Our client is fully committed to equality of opportunity for all applicants and staff, embedding this principle deeply within their culture and values. They actively encourage applications from individuals of all backgrounds and experiences.
B2C Residential Sales Advisor employer: RGH-Global Limited
Contact Detail:
RGH-Global Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2C Residential Sales Advisor
✨Tip Number 1
Get to know the product inside out! When you're out there engaging with potential customers, being able to explain the broadband service clearly and confidently will set you apart. We want you to be the go-to person for any questions they might have.
✨Tip Number 2
Practice your pitch! Role-playing with a friend or family member can help you refine your approach. We all know that first impressions count, so let’s make sure you’re nailing that initial conversation with residents.
✨Tip Number 3
Network like a pro! Attend community events and engage with local residents. Building relationships is key in sales, and we want you to be seen as a friendly face in the neighbourhood. Plus, it’s a great way to gather insights about what customers really want.
✨Tip Number 4
Don’t forget to follow up! After your initial visit, reaching out to potential customers can make a huge difference. We encourage you to keep the conversation going and remind them of the benefits of the service. It shows you care and can lead to more sales!
We think you need these skills to ace B2C Residential Sales Advisor
Some tips for your application 🫡
Show Your Sales Passion: When writing your application, let your enthusiasm for sales shine through! We want to see how you can connect with customers and make a positive impact. Share any relevant experiences that highlight your ability to engage and close deals.
Tailor Your Application: Make sure to customise your application to reflect the specific role of B2C Residential Sales Advisor. We love it when candidates align their skills and experiences with what we’re looking for, so don’t hesitate to mention how you can meet our expectations!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your key achievements and skills effectively. This will help us understand your fit for the role quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RGH-Global Limited
✨Know Your Product Inside Out
Before the interview, make sure you understand the broadband service you'll be selling. Familiarise yourself with its features, benefits, and unique selling points. This will help you confidently explain the service to potential customers and demonstrate your passion for the role.
✨Practice Your Sales Pitch
Since this role is all about engaging with customers, practice your sales pitch beforehand. Role-play with a friend or family member to refine your approach. Focus on how to adapt your pitch based on different customer needs and how to handle objections effectively.
✨Showcase Your Customer Engagement Skills
During the interview, highlight any previous experience where you've successfully engaged with customers. Share specific examples of how you've built relationships, gathered feedback, and turned interactions into sales. This will show that you're not just a salesperson but also a brand ambassador.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and performance expectations. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.