At a Glance
- Tasks: Manage calls, support customers, and keep the office running smoothly.
- Company: Join a friendly team in a supportive Chigwell office.
- Benefits: Full-time role with ongoing training and a positive work environment.
- Other info: Great opportunity to develop your admin and customer service skills.
- Why this job: Perfect for those who thrive in fast-paced settings and love helping others.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 27000 - 27800 £ per year.
Location: Chigwell
Office Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)
About The Role
We are looking for a professional, organised, and reliable Office Administrator to join our team based in Chigwell. This is a full‑time office‑based role that will involve handling inbound and outbound calls, supporting customers and clients, and providing administrative assistance to ensure the smooth running of daily operations. The successful candidate will have excellent communication skills, a positive attitude, and the ability to manage multiple tasks efficiently in a busy office environment.
Key Responsibilities
- Answer and manage inbound telephone calls professionally and efficiently.
- Make outbound calls to customers, clients, and suppliers as required.
- Accurately record call notes and update CRM systems.
- Manage customer enquiries and direct them to the appropriate team member.
- Maintain and update client records, databases, and documentation.
- Assist with scheduling appointments and diary management.
- Prepare and process correspondence, emails, and reports.
- Support the wider team with general administrative duties.
- Ensure all information is handled confidentially and in accordance with company procedures.
- Follow up on customer requests and outstanding actions.
Essential Skills & Experience
- Excellent telephone manner and communication skills.
- Strong organisational and administrative skills.
- Good attention to detail and accuracy.
- Confident using Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to multitask and prioritise workload effectively.
- Professional and positive attitude.
- Reliable, punctual, and well‑presented.
- Ability to work independently and as part of a team.
Desirable
- Previous experience in an administrative, customer service, or office‑based role.
- Experience using CRM systems.
- Strong problem‑solving skills and a proactive approach to work.
What We Offer
- Full‑time permanent position.
- Supportive and friendly working environment.
- Opportunity to develop administrative and customer service skills.
- Ongoing training and support.
- Office‑based role in Chigwell with regular working hours.
We are looking for someone who is motivated, dependable, and eager to contribute to a growing team. If you enjoy working in a fast‑paced environment and take pride in delivering excellent customer service, we would love to hear from you.
Office Administrator in Chigwell employer: RGE Services
At rge services, we pride ourselves on being an excellent employer by fostering a supportive work culture that values employee development and career progression. Based in London, our team enjoys competitive salaries, a company vehicle, and the opportunity to work on diverse projects that make a real impact in both commercial and residential settings. Join us to be part of a dynamic environment where your skills are recognised and your growth is encouraged.
