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- Tasks: Maintain and service door entry/access control systems while ensuring top-notch customer care.
- Company: Join RGE Services, a trusted provider for public sector and commercial clients.
- Benefits: Enjoy a competitive salary, company van, fuel card, and flexible working options.
- Why this job: Be part of a respected team, enhancing your skills in a dynamic environment.
- Qualifications: UK Driving License and at least 1 year of relevant experience required.
- Other info: Opportunity for overtime pay and access to an employee wellbeing programme.
The predicted salary is between 28800 - 43200 £ per year.
We are now looking for a Full time PAYE Door Entry/Access Control Service & Maintenance Engineer! **COMPANY VAN AND FUEL CARD PROVIDED** The Ideal Door Entry/Access Control Service & Maintenance Engineer will have… Qualifications required for a Door Entry/Access Control Service & Maintenance Engineer: ·UK Driving License (required) Experience: ·At least 1 years’ experience in Door Entry/Access Control Service & Maintenance Responsibilities: ·Servicing and maintenance of access control/door entry systems such as Pac, Entrotec ·Replacing handsets ·Replacing panels ·Diagnosing and repairing faults ·Providing the highest level of customer care and always promoting a good external perception of the company ·Complying with company procedures and policies to ensure smooth delivery of our service. ·Producing reporting on time and to agreed standards. ·Adhering to the company’s quality management system and recycle correctly and responsibly. Required Skills: ·Experience in the installation, configuration and maintenance of access control and door entry systems. ·Basic IT Skills ·UK Driving License Preferred Skills: ·Must be quality focused and have a good attention to detail. ·Fault finding ·Experience working with Entrotec and PAC products. ·Experience working in social housing. Schedule: ·Monday – Friday 08:00am-5:00pm with 1 hour lunch break RGE Additional Benefits * Competitive salary relative to experience (PAYE) * 23 days holiday per year, rising to 25 days after two years of employment. * Buy and sell holiday scheme. * Access to a pension scheme * Vehicle + Fuel card * Company phone and tablet device * All plant tools supplied (drills, steps, ladders, heavy duty power tools) * Time and a half rate for evening and Saturday working hours. * Double time for night-time, Sunday, and bank holiday working. * Weekend working available. * Availability to out of hours call out rota (£100 standby, £80-120 per callout) * Flexible working approach upon agreement * Employee wellbeing programme Our Door Entry/Access Control Service & Maintenance Engineer role will consist of: RGE Services supply a wide range of services for the public sector & commercial clients. We offer a prompt and high-quality service. We are able provide a tailored service to meet our customers premises. Our Door Entry/Access Control Service & Maintenance Engineer will involve working in both the social housing sector as well as some commercial properties. As a Door Entry/Access Control Service & Maintenance Engineer you will report to the Contracts Manager, and you are the first point of contact between the business and our client. You must have good written and oral communication skills and have a high level of technical knowledge across the fire industry. Acting as an ambassador to position the company\’s reputation as a leading and respected employer
Door Entry/Access Control Service and Maintenance Engineer employer: RGE Services Ltd
Contact Detail:
RGE Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Entry/Access Control Service and Maintenance Engineer
✨Tip Number 1
Familiarise yourself with the specific access control and door entry systems mentioned in the job description, such as Pac and Entrotec. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills when discussing your previous roles. Since you'll be the first point of contact for clients, showcasing your ability to provide excellent customer care can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your fault-finding experience in detail. Be ready to share specific examples of how you've diagnosed and repaired issues in past roles, as this is a key responsibility of the position.
✨Tip Number 4
Make sure to demonstrate your attention to detail and quality focus during any discussions. This role requires compliance with company procedures and standards, so showing that you value quality in your work will resonate well with the hiring team.
We think you need these skills to ace Door Entry/Access Control Service and Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in door entry and access control systems. Include specific examples of your work with brands like Pac and Entrotec, as well as any fault diagnosis and repair tasks you've handled.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in servicing and maintaining access control systems, and how you can contribute to their high standards of customer care.
Highlight Relevant Skills: In your application, emphasise your basic IT skills and attention to detail. If you have experience in social housing or working with specific products mentioned in the job description, make sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at RGE Services Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with door entry and access control systems, particularly with brands like Pac and Entrotec. Highlight specific projects where you diagnosed and repaired faults, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Care
Since the role involves direct interaction with clients, be ready to share examples of how you've provided excellent customer service in previous positions. This could include resolving issues promptly or maintaining a positive company image.
✨Demonstrate Attention to Detail
The job requires a quality-focused mindset. Prepare to discuss how you ensure accuracy in your work, whether it's through meticulous reporting or adhering to company procedures. This will show that you take pride in your work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. For instance, you might be asked how you would handle a malfunctioning access control system. Think through your approach to fault finding and repairs to convey your methodical thinking.
