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- Tasks: Welcome guests, manage check-ins/outs, and provide exceptional customer service.
- Company: Royal Golf Hotel, a luxurious destination in the stunning Scottish Highlands.
- Benefits: Earn £13.45/hour plus tips, discounts, and professional development opportunities.
- Other info: Flexible hours with potential for contract extension and growth within the company.
- Why this job: Join a passionate team and create memorable experiences for guests in a beautiful setting.
- Qualifications: Experience in hospitality, excellent communication skills, and a warm personality.
The predicted salary is between 27800 - 27800 £ per year.
The Place Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury. Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality. With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travellers from around the world seeking a memorable Scottish getaway.
As a member of our team, you will play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel. If you are looking for more than just a job – if you are seeking a rewarding and enriching experience in one of Scotland's most beloved destinations – then consider joining us at Royal Golf Hotel.
The Position We are seeking a friendly and professional Receptionist to join our team on a full-time Seasonal basis. The season runs until 31st October, and there may be opportunity to extend the contract. The role involves welcoming guests, handling check-ins and check-outs, managing reservations, and providing exceptional customer service. You will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable. The position requires flexibility to work some evenings and weekends, ensuring we provide outstanding service at all times. This is a full-time position working 40 hours per week, 5 days over 7 on a rotational shift basis.
The Person Beyond the first-class physical modelling of our hotels, we are also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision.
- Previous experience in a similar role within the hospitality industry
- Excellent communication and interpersonal skills
- A warm and welcoming personality
- Strong organisational abilities and attention to detail
- Proficiency with hotel management software and Microsoft Office
- The ability to multitask and handle busy periods with ease
- A professional appearance and demeanor
- Flexibility to work evenings and weekends as required
The Package Salary £13.45 per hour + service charge + tips + company benefits including: Discount for you and your family and friends on accommodation, food and beverages Opportunities for professional development and growth within the company EyeMed Cycle Scheme Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants Employee Assistance Programme Refer a Friend incentive scheme.
If you are passionate about the hospitality industry and have the skills and experience to thrive in this role, we would love to hear from you. Join us at Highland Coast Hotels and be part of a team dedicated to creating exceptional guest experiences. Highland Coast Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Receptionist – FT Seasonal in Dornoch employer: RGD Hotel
Contact Detail:
RGD Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – FT Seasonal in Dornoch
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the Royal Golf Hotel's history, amenities, and local attractions. This way, when you chat with guests, you can share your passion for the place and make their experience even more memorable.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate guest interactions. The more comfortable you are with welcoming guests and handling inquiries, the better you'll shine during the interview.
✨Tip Number 3
Show off your personality! When you apply through our website, let your warm and welcoming nature come through in your application. We want to see the real you, so don’t be shy about sharing why you love hospitality.
✨Tip Number 4
Be flexible and ready to adapt! Highlight your ability to handle busy periods and work evenings or weekends. This shows us that you're committed to providing outstanding service, which is key to thriving at the Royal Golf Hotel.
We think you need these skills to ace Receptionist – FT Seasonal in Dornoch
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for hospitality.
Tailor Your Experience: Make sure to highlight any previous experience in the hospitality industry. We’re looking for skills that match our needs, so connect your past roles to what we do at Royal Golf Hotel to show us you’re the perfect fit.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Royal Golf Hotel.
How to prepare for a job interview at RGD Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research Royal Golf Hotel. Familiarise yourself with its history, amenities, and the unique experiences it offers guests. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests, so it's crucial to demonstrate your excellent communication and interpersonal skills. Prepare examples from your past experiences where you provided exceptional customer service or resolved conflicts effectively.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, especially during busy periods. Be ready to discuss how you've managed multiple tasks in previous roles. You could mention specific tools or methods you use to stay organised and ensure smooth operations.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress professionally for your interview, reflecting the hotel's elegant atmosphere. A polished appearance will convey your seriousness about the role and your understanding of the hospitality industry.