At a Glance
- Tasks: Ensure guest safety and comfort during night hours while handling inquiries and maintenance tasks.
- Company: Royal Golf Hotel, a luxurious haven in the Scottish Highlands.
- Benefits: Competitive pay, discounts for family and friends, and professional development opportunities.
- Why this job: Join a passionate team and create memorable experiences in a stunning location.
- Qualifications: Previous hospitality experience and strong communication skills are essential.
- Other info: Flexible hours and a supportive environment for personal growth.
The predicted salary is between 11 - 16 Β£ per hour.
The Place Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury. Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality. With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travellers from around the world seeking a memorable Scottish getaway.
As a member of our team, you will play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel. If you are looking for more than just a job β if you are seeking a rewarding and enriching experience in one of Scotland's most beloved destinations β then consider joining us at Royal Golf Hotel. Become part of our team and embark on a journey of hospitality, camaraderie, and genuine Scottish charm at Royal Golf Hotel.
The Position We are currently seeking a dedicated and reliable Night Porter to join our team on a part-time basis, working 2-3 evenings per week from 11pm-7am. As the Night Porter, you will play a crucial role in ensuring the safety, security, and comfort of our guests during the night hours. Your responsibilities will include:
- Overseeing the hotel premises
- Handling guest inquiries and requests
- Assisting with late check-ins and check-outs
- General cleaning of public areas
- Performing various security and maintenance tasks as needed
The ideal candidate will demonstrate excellent customer service skills, a proactive attitude, and the ability to work independently with minimal supervision.
The Person Beyond the first-class physical modelling of our hotels, we are also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision. The ideal candidate will have previous experience in a similar role, preferably within the hospitality industry. You should possess strong communication skills, with the ability to interact professionally with guests and colleagues. Attention to detail, reliability, and a calm demeanour are essential qualities for success in this role, as you will be responsible for addressing any guest concerns or emergencies that may arise during the night. The successful candidate will also demonstrate a commitment to upholding the standards of excellence that define Highland Coast Hotels.
The Package Hourly rate Β£13.60 per hour + service charge + company benefits including:
- Discount for you and your family and friends on accommodation, food and beverages
- Opportunities for professional development and growth within the company
- EyeMed Cycle Scheme
- Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
- Employee Assistance Programme
- Refer a Friend incentive scheme
About Highland Coast Hotels We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, thatβs what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. Itβs important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks.
Night Porter in Dornoch employer: RGD Hotel
Contact Detail:
RGD Hotel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Porter in Dornoch
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role at Royal Golf Hotel.
β¨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and introduce yourself. A friendly face can make a lasting impression, and it shows your genuine interest in being part of their team.
β¨Tip Number 3
Prepare for the interview by researching the hotelβs history and values. Knowing about Royal Golf Hotel's commitment to authentic Scottish hospitality will help you stand out as a candidate who truly aligns with their vision.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll find all the latest opportunities and updates directly from us at Highland Coast Hotels.
We think you need these skills to ace Night Porter in Dornoch
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to creating memorable moments for guests, as this is what we value at Royal Golf Hotel.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Porter role. Highlight relevant experience in the hospitality industry and emphasise your customer service skills, as these are key to succeeding in our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our vision!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, it shows youβre keen to join our team at Royal Golf Hotel!
How to prepare for a job interview at RGD Hotel
β¨Know the Hotel Inside Out
Before your interview, take some time to research Royal Golf Hotel. Familiarise yourself with its history, location, and unique offerings. This will not only show your genuine interest in the role but also help you answer questions more confidently.
β¨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night hours. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlighting your proactive attitude and ability to handle guest inquiries will set you apart.
β¨Demonstrate Reliability and Calmness
The role requires a calm demeanour, especially during emergencies. Think of situations where you've had to stay composed under pressure. Sharing these stories will illustrate your suitability for the position and reassure the interviewers of your reliability.
β¨Ask Thoughtful Questions
At the end of the interview, donβt hesitate to ask questions about the team culture or opportunities for professional development. This shows that you're not just interested in the job, but also in growing with the company and contributing to its vision.