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- Tasks: Ensure guest safety, handle inquiries, assist with check-ins, and perform maintenance tasks.
- Company: Luxury hotel in Scotland with a focus on guest care.
- Benefits: Earn £13.60 per hour plus service charge and enjoy various company perks.
- Why this job: Join a dynamic team and create memorable experiences for guests at night.
- Qualifications: Excellent customer service skills and previous hospitality experience required.
- Other info: Part-time role with flexible hours and opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
A luxury hotel in Scotland is seeking a dedicated Night Porter to join their team part-time, working evenings from 11pm to 7am. The role involves ensuring the safety and comfort of guests, handling inquiries, assisting with check-ins, and performing maintenance tasks.
The ideal candidate should possess excellent customer service skills and previous experience in hospitality.
This position offers an hourly rate of £13.60 plus service charge and various company benefits.
Night Concierge: Guest Care & Security (11pm–7am) in Dornoch employer: RGD Hotel
Contact Detail:
RGD Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge: Guest Care & Security (11pm–7am) in Dornoch
✨Tip Number 1
Network like a pro! Reach out to friends or former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your previous experience aligns with the role of Night Concierge. We want to show them that we’re not just a good fit, but the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a night shift, looking sharp can make a great first impression. It shows that we take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Night Concierge: Guest Care & Security (11pm–7am) in Dornoch
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, especially in a hospitality setting.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Night Concierge role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at RGD Hotel
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you answer questions about how you can contribute to the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service skills. Think of situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to handle inquiries and ensure guest comfort.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. For instance, they might ask how you would handle a noisy guest or a maintenance issue at night. Practise your responses to these types of questions to show that you can think on your feet and prioritise guest safety.
✨Dress the Part
Even though the role is for night shifts, make sure to dress smartly for the interview. A professional appearance reflects your seriousness about the position and aligns with the luxury image of the hotel. It sets a positive tone right from the start!
