Electrical Operations Supervisor
Electrical Operations Supervisor

Electrical Operations Supervisor

Eastleigh Full-Time 49675 ÂŁ / year No home office possible
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At a Glance

  • Tasks: Lead electrical installations and repairs, ensuring high standards and customer satisfaction.
  • Company: Join a forward-thinking company dedicated to creating sustainable social housing communities.
  • Benefits: Enjoy flexible working, 28 days annual leave, and a Cycle to Work scheme.
  • Why this job: Be part of a team making a real impact in the community while developing your skills.
  • Qualifications: Must have supervisory experience and relevant electrical qualifications like City & Guilds.
  • Other info: Full driving license required; this is a permanent, full-time role.

We are looking to fill the role of an Electrical Operations Supervisor within a housing environment. Our client is ambitious and has a huge 5 year plan which we are seeking this key member of the team to assist with. Their main aim is to create a sustainable future for social housing, building new homes and investing in existing ones, creating vibrant, thriving communities.

The Role:

  • To manage and oversee the delivery of electrical installations, responsive repairs and planned works which includes but is not limited to inspection & testing, complete electrical works, heating installations and full property rewires.
  • Striving to achieve first time fix and remain within budget constraints.
  • To act as a Qualified Supervisor (QS) maintaining high standards required to review and sign off electrical certification.
  • To update relevant stakeholders of works progress and action taken.
  • In more complex cases to escalate to management to identify the necessary remedial action.
  • To ensure that the results of inspection and testing are recorded correctly on the appropriate certificates or reports.
  • To validate, compile and sign off reports and certification, ensuring corrective and preventative action is taken where required.
  • To complete and maintain records accurately in accordance with company policies and procedures following the industry standards and requirements, safeguarding all certification, and reporting any loss, theft, or misuse appropriately.
  • Ensuring that all relevant items and records are available for inspection when required by NICEIC.
  • To set out jobs from drawings and specifications to establish the requirements of the project and requisition the necessary installation materials and ensure compliance and test systems.
  • To comply with health and safety legislation, policies, and procedures in accordance with BS7671 ‘the performance of the duties of the post’.
  • To own the prompt resolution of customer feedback including complaints within area of responsibility to ensure a high level of customer satisfaction is maintained liaising with appropriate colleagues and customers.
  • To optimise trade-staff to meet service requirements across the operating area, ensuring the balance, efficiency and effectiveness of the team is regularly reviewed against productivity targets and performance results.
  • To undertake daily monitoring of your area performance, undertaking reviews and collating reports on progress & taking action of any variance from expected standards.
  • To proactively support the growth and development of all team members throughout Safer Homes.
  • To participate in the out of hours service as a guide to the trades and link to the OOH call centre and escalation paths as required.
  • Provide support to and deputise for the Senior Electrical Operations Manager in their absence, as required.
  • To undertake any other tasks commensurate to the role.

The Candidate will need to be:

  • Demonstrates supervisory/managerial skills within electrical works or worked within a similar role previously.
  • Hold or previously held a “Qualified Supervisors” position with a recognised certificating body (E.g., NICEIC or Napit).
  • Previously a registered apprentice or undergone some equivalent method training and have had adequate practical training in electrical installation work.
  • Achievement Measurement 2 (AM2) and a qualified Electrician with relevant experience in social housing.
  • Qualifications to include City & Guilds 2391, City & Guilds 2360 Parts 1 and 2 or 2351 or 2330 levels 2 and 3 or approved equivalent or NVQ level 3 in Electrical Installation Work or approved equivalent.
  • Have achieved their City & Guilds 2394 or 2395 in initial verification, certification, periodic inspection & testing of electrical installations or approved equivalent.
  • Demonstrates practical knowledge and competence working as an electrician in the current edition of BS:7671 and inspection, testing and commissioning of installations.
  • Full Driving licence and ability to travel with use of own vehicle in a timely and efficient manner to attend customers properties, frequently located in areas not covered by public transport.
  • Highly motivated and enthusiastic individual, with the ability to work under pressure and prioritise workloads without compromising on customer service.

SUMMARY: Full driving license required with available use of car as travel is essential. This role is being offered on a Full time, Permanent basis. An enhanced DBS needs to be already held or applied for.

SOME OF THE COMPANY BENEFITS:

  • Cycle to Work scheme
  • 28 days annual leave plus bank
  • Life Assurance
  • Flexible working
  • Pension Contributions

INTERVIEW: The client is keen to fill this role quickly so if it is of interest, don’t delay in sending your CV over to us so we can put your name forward for interview stage.

Electrical Operations Supervisor employer: RGBREC Exeter (700)

As an Electrical Operations Supervisor in Eastleigh, you will join a forward-thinking organisation dedicated to creating sustainable social housing and vibrant communities. The company fosters a supportive work culture with ample opportunities for professional growth, offering benefits such as flexible working hours, a Cycle to Work scheme, and generous annual leave. With a strong focus on employee development and a commitment to high standards, this role provides a meaningful opportunity to make a real impact in the community.
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Contact Detail:

RGBREC Exeter (700) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Electrical Operations Supervisor

✨Tip Number 1

Familiarise yourself with the latest standards and regulations in electrical installations, particularly BS7671. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining high industry standards.

✨Tip Number 2

Showcase your supervisory experience by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific challenges you faced and how you overcame them, as this will highlight your leadership skills.

✨Tip Number 3

Research our company’s five-year plan and be prepared to discuss how your skills and experience align with our goals for sustainable social housing. This shows that you're not just interested in the role, but also in contributing to our mission.

✨Tip Number 4

Prepare to discuss your approach to customer service, especially in resolving complaints. Think of examples where you turned a negative situation into a positive outcome, as this is crucial for maintaining high levels of customer satisfaction.

We think you need these skills to ace Electrical Operations Supervisor

Supervisory Skills
Electrical Installation Expertise
Qualified Supervisor Certification (NICEIC or Napit)
Inspection and Testing Knowledge
Project Management
Budget Management
Health and Safety Compliance (BS7671)
Customer Service Skills
Team Leadership
Problem-Solving Skills
Report Compilation and Validation
Communication Skills
Driving License and Travel Capability
Adaptability and Time Management
Technical Knowledge of Electrical Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in electrical works and supervisory roles. Emphasise any qualifications such as City & Guilds certifications and your experience in social housing.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your managerial skills, experience with electrical installations, and how you can contribute to the company's goal of creating sustainable housing.

Highlight Relevant Qualifications: Clearly list your qualifications, especially those related to electrical installation and supervision. Include details about your City & Guilds certifications and any other relevant training that aligns with the job requirements.

Showcase Problem-Solving Skills: In your application, provide examples of how you've resolved customer feedback or complaints in previous roles. This will demonstrate your ability to maintain high customer satisfaction, which is crucial for this position.

How to prepare for a job interview at RGBREC Exeter (700)

✨Showcase Your Supervisory Skills

Make sure to highlight your previous experience in supervisory roles, especially within electrical works. Be prepared to discuss specific examples of how you've managed teams and ensured high standards in your past positions.

✨Demonstrate Technical Knowledge

Brush up on your knowledge of electrical installations, inspection, and testing. Be ready to answer technical questions related to BS7671 and the qualifications listed in the job description, such as City & Guilds certifications.

✨Emphasise Customer Service

Since customer satisfaction is key in this role, prepare to discuss how you've handled customer feedback and complaints in the past. Share examples of how you resolved issues promptly and maintained a high level of service.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage projects within budget constraints. Think of situations where you had to make quick decisions or escalate issues to management.

Electrical Operations Supervisor
RGBREC Exeter (700)
R
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