At a Glance
- Tasks: Support communities by managing housing services and engaging with residents.
- Company: Dynamic housing organisation focused on community well-being.
- Benefits: Competitive pay, flexible hours, and valuable experience in social housing.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 43000 - 45000 £ per year.
Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch)
Pay: £20.75 per hour
Contract: 3 months (temporary)
Hours: 37 per week, Monday to Friday
About the Role
We’re looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you’ll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you’ll play an important role in maintaining safe, well-managed neighbourhoods.
What You’ll Be Doing
- Acting as the main contact for residents, handling enquiries and tenancy matters
- Carrying out tenancy sign-ups and property viewings
- Managing tenancy breaches and supporting safeguarding responsibilities
- Monitoring estate standards and ensuring a high-quality living environment
- Supporting resident engagement and community initiatives
- Working with internal teams and external partners to deliver services effectively
What We’re Looking For
- Experience in social housing, including tenancy and estate management
- CIH Level 4 qualification (or willingness to work towards)
- Strong communication and interpersonal skills
- Ability to manage a varied workload in a fast-paced environment
- A customer-focused approach with a commitment to service improvement
- Full UK driving licence and access to a vehicle
- Basic DBS required
For more information call Carol on (phone number removed) or send CV directly to (url removed).
Neighbourhood Housing Officer (Temporary) in Truro employer: RGB Recruitment
Join our dynamic team as a Neighbourhood Housing Officer in the beautiful regions of Plymouth, Cornwall, and Exeter, where we prioritise community engagement and high-quality housing management. Our supportive work culture fosters professional growth, offering opportunities for training and development while ensuring you make a meaningful impact in residents' lives. With competitive pay and a commitment to service improvement, we are dedicated to creating safe and well-managed neighbourhoods for all.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Housing Officer (Temporary) in Truro
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a temporary Neighbourhood Housing Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy support and community engagement. We recommend practising common interview questions with a friend to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 3
Don’t forget to highlight your customer-focused approach during interviews! Share specific examples of how you've improved service delivery or engaged with residents in previous roles to demonstrate your commitment to high-quality housing management.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to submit your application and keep track of your progress, so don’t miss out on this opportunity to join us in making a difference in the community.
We think you need these skills to ace Neighbourhood Housing Officer (Temporary) in Truro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in social housing and tenancy management. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Neighbourhood Housing Officer role. Share specific examples of how you've supported communities or handled tenancy matters in the past.
Show Off Your Communication Skills:Since this role involves a lot of interaction with residents, make sure your application reflects your strong communication skills. Whether it's through clear writing or by mentioning your interpersonal experiences, we want to see that you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RGB Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management. Familiarise yourself with the specific challenges faced in the Plymouth, Cornwall, and Exeter areas. This will show that you're not just interested in the role but also understand the community you'll be serving.
✨Showcase Your Communication Skills
As a Neighbourhood Housing Officer, strong communication is key. Prepare examples of how you've effectively handled resident enquiries or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Customer Focus
Think about times when you've gone above and beyond for customers or residents. Be ready to discuss your commitment to service improvement and how you’ve engaged with communities. This will highlight your proactive approach and dedication to making a positive impact.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and community initiatives. This not only shows your interest but also helps you gauge if the position aligns with your values and career goals.
