Temporary Customer Services Officer – Supported Housing Location: Plymouth Hours: 23.75 per week | Monday–Friday, 9:00am–1:15pm Contract: Starting ASAP Until 31 July 2026
We are looking for a professional and organised Customer Services Officer to provide temporary support within a Supported Housing service. This is a front-facing, office-based role focused on delivering excellent customer service and supporting the day-to-day running of housing operations. Key Duties:
Act as the first point of contact for residents, visitors and enquiries Provide reception and administrative support Log and coordinate repairs and maintenance requests Maintain records, databases and routine reports Support rent payments and basic financial administration Arrange bookings and assist with meeting administration Promote safeguarding and maintain high service standards About You:
Strong customer service and communication skills Experience in administration and accurate record keeping Confident using Microsoft Office and IT systems Able to work independently and manage competing priorities Understanding of working with vulnerable people or complex needs Desirable:
Housing or supported housing experience Appointment will be subject to an enhanced DBS check
We are looking for a professional and organised Customer Services Officer to provide temporary support within a Supported Housing service. This is a front-facing, office-based role focused on delivering excellent customer service and supporting the day-to-day running of housing operations. Key Duties:
Act as the first point of contact for residents, visitors and enquiries Provide reception and administrative support Log and coordinate repairs and maintenance requests Maintain records, databases and routine reports Support rent payments and basic financial administration Arrange bookings and assist with meeting administration Promote safeguarding and maintain high service standards About You:
Strong customer service and communication skills Experience in administration and accurate record keeping Confident using Microsoft Office and IT systems Able to work independently and manage competing priorities Understanding of working with vulnerable people or complex needs Desirable:
Housing or supported housing experience Appointment will be subject to an enhanced DBS check
