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- Tasks: Lead multi-site facilities management, ensuring compliance and operational excellence.
- Company: Dynamic public sector organisation focused on impactful service delivery.
- Benefits: Competitive salary, flexible working, generous leave, and career development opportunities.
- Other info: Join a supportive team with opportunities for community involvement and personal growth.
- Why this job: Make a difference in facilities management while developing your leadership skills.
- Qualifications: 2+ years in PFI or similar contracts, with strong budget and performance management experience.
The predicted salary is between 40000 - 50000 £ per year.
An excellent opportunity has arisen for an experienced Operations Manager to oversee a high-profile, multi-site facilities management contract within a secure public sector environment. This role is well suited to someone with a strong background in PFI or long-term contractual service delivery, who is comfortable managing compliance, lifecycle planning, and stakeholder relationships across multiple sites. You will be responsible for leading a team and ensuring consistent operational performance across a portfolio of critical buildings.
- Lead the delivery of a multi-site contract, ensuring full adherence to contractual requirements and lifecycle obligations.
- Manage operational performance, budgets, and service delivery across several locations.
- Provide leadership and support to site-based teams, driving performance and development.
- Oversee supplier performance, ensuring KPIs and SLAs are consistently achieved.
- Ensure all health & safety and statutory compliance standards are met.
- Develop and implement annual maintenance plans and long-term asset lifecycle strategies.
- Chair regular client meetings, providing updates on performance and service delivery.
- Promote a strong culture of governance, compliance, and customer focus.
- Monitor and analyse contract performance, sharing insights with operational teams.
- Conduct performance reviews and support employee wellbeing initiatives.
Demonstrable experience minimum of 2 years managing PFI or similar long-term service contracts. Background in multi-site operations within facilities management or a related sector. Proven experience managing budgets and delivering against performance targets. IWFM, NEBOSH are advantageous.
Competitive salary with regular review opportunities. Clear career progression and development pathways. Access to structured training and leadership development programmes. Generous annual leave entitlement plus bank holidays, with options to purchase additional days. Employer-supported pension scheme. Flexible working arrangements where applicable. Flexible benefits package including retail discounts, wellbeing support, and lifestyle perks. Opportunities to participate in volunteering and community initiatives.
Security clearance will be required for this position.
Facilities and Operations Officer employer: RGB Recruitment
Contact Detail:
RGB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Operations Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their projects and values, so you can show how your experience aligns with their needs. We want you to shine when it comes to discussing your background in PFI and service delivery!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and how you've driven performance in previous roles—this is key for the Operations Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Facilities and Operations Officer role!
We think you need these skills to ace Facilities and Operations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities and Operations Officer role. Highlight your experience in managing PFI or long-term service contracts, and don’t forget to showcase your skills in compliance and stakeholder management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples from your past that demonstrate your ability to lead teams and manage operational performance across multiple sites.
Showcase Your Achievements: When filling out your application, be sure to include quantifiable achievements. Whether it’s improving KPIs or successfully managing budgets, numbers speak volumes and can set you apart from other candidates.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at RGB Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and PFI contracts. Understand the key responsibilities of the role, especially around compliance and lifecycle planning. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've driven performance or supported team development. This will demonstrate your capability to manage and motivate others effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing supplier performance or ensuring health and safety compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to follow your thought process.
✨Engage with Stakeholders
Since stakeholder relationships are crucial in this role, think about how you’ve successfully managed these in the past. Be ready to discuss how you would approach client meetings and keep communication open. This shows you understand the importance of collaboration in facilities management.