At a Glance
- Tasks: Perform general maintenance and repairs in occupied homes across Devon & Somerset.
- Company: Join a regional housing developer with a focus on customer care.
- Benefits: Competitive salary of £34,000 - £37,000 and 39-hour work week.
- Other info: Opportunity to work with technology and grow in a supportive environment.
- Why this job: Make a difference in people's homes while honing your trade skills.
- Qualifications: Trades-based qualification and customer service skills required.
The predicted salary is between 34000 - 37000 € per year.
RGB Recruitment are looking for a Customer Care Technician for a regional housing developer working all over Devon & Somerset.
Interview Dates: 27th or 28th May
Salary: £34,000 - £37,000 per annum
Duties:
- General Maintenance and minor repairs on occupied houses
- Painting
- Drylining
- Carpentry
- Window Adjustments
- Mastic & Silicone repairs
Ideally looking for somebody with a trades based qualification who can turn their hand to a bit of everything. Need to be comfortable dealing with customers as the houses are occupied as well as competent with technology and using a tablet to update their system and head office.
Hours: 39 hours per week
If you are interested in this role or know someone that might be please apply below or give Charley a call.
Customer Care Technician in Exeter employer: RGB Recruitment
Join a dynamic regional housing developer in Devon & Somerset, where your skills as a Customer Care Technician will be valued and rewarded. With a competitive salary and a supportive work culture that encourages employee growth, you'll have the opportunity to develop your trades expertise while making a positive impact on residents' lives. Enjoy a collaborative environment that embraces technology and customer interaction, ensuring every day is both meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Technician in Exeter
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in maintenance, repairs, and customer service can benefit them directly.
✨Tip Number 3
Dress the part! Even if it’s a technical role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Care Technician in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experience, especially in general maintenance and repairs. We want to see how your trades-based qualifications can shine through!
Show Off Your Customer Skills:Since you'll be dealing with customers in occupied houses, it's crucial to showcase your customer service experience. Let us know how you handle interactions and keep things friendly and professional.
Be Tech-Savvy:Mention any experience you have with technology, especially using tablets or similar devices. We need someone who can easily update systems and communicate effectively with head office.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at RGB Recruitment
✨Know Your Stuff
Make sure you brush up on your general maintenance skills and the specific tasks mentioned in the job description. Be ready to discuss your experience with painting, drylining, carpentry, and repairs. This will show that you’re not just a jack of all trades but someone who can really deliver.
✨Customer Interaction Practice
Since you'll be dealing with customers in occupied houses, practice how you would approach them. Think about how to communicate effectively and handle any questions or concerns they might have. A friendly and professional attitude goes a long way!
✨Tech Savvy is Key
Familiarise yourself with using tablets and any relevant software that might be used for updating systems. If you have experience with similar technology, be prepared to share examples of how you’ve used it in past roles.
✨Ask Questions
Prepare some thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand the company culture better. You might want to ask about the team you'll be working with or how they handle customer feedback.
