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- Tasks: Support communities by managing housing enquiries and ensuring safe neighbourhoods.
- Company: Join a dedicated team focused on community engagement in Plymouth, Cornwall, and Exeter.
- Benefits: Earn £20.75 per hour with a temporary contract and flexible working hours.
- Other info: Opportunity to work in a fast-paced environment with a commitment to service improvement.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Experience in social housing and strong communication skills are essential.
The predicted salary is between 40000 - 40000 £ per year.
Location: Plymouth
Pay: £20.75 per hour
Contract: 2 months (temporary)
Hours: 37 per week, Monday to Friday
About the Role
We’re looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you’ll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you’ll play an important role in maintaining safe, well-managed neighbourhoods.
What You’ll Be Doing
- Acting as the main contact for residents, handling enquiries and tenancy matters
- Carrying out tenancy sign-ups and property viewings
- Managing tenancy breaches and supporting safeguarding responsibilities
- Monitoring estate standards and ensuring a high-quality living environment
- Supporting resident engagement and community initiatives
- Working with internal teams and external partners to deliver services effectively
What We’re Looking For
- Experience in social housing, including tenancy and estate management
- CIH Level 4 qualification (or willingness to work towards)
- Strong communication and interpersonal skills
- Ability to manage a varied workload in a fast-paced environment
- A customer-focused approach with a commitment to service improvement
- Full UK driving licence and access to a vehicle
- Basic DBS required
Locations
Neighbourhood Housing Officer (Temporary) in Devon, Plymouth employer: RGB Recruitment
Contact Detail:
RGB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer (Temporary) in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a temporary Neighbourhood Housing Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy support and community engagement. We recommend practising common interview questions with a friend to boost your confidence and ensure you shine when it counts.
✨Tip Number 3
Showcase your customer-focused approach! During interviews, share specific examples of how you've improved service delivery or engaged with residents in previous roles. This will demonstrate your commitment to making a positive impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Neighbourhood Housing Officer (Temporary) in Devon, Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and tenancy management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting communities and how your customer-focused approach aligns with our values at StudySmarter.
Showcase Your Communication Skills: As a Neighbourhood Housing Officer, strong communication is key. In your application, give examples of how you've effectively handled enquiries or engaged with residents in the past. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RGB Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management. Familiarise yourself with the key responsibilities of a Neighbourhood Housing Officer, as well as any recent developments in housing policies that might affect the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with residents, practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully handled enquiries or resolved conflicts to demonstrate your strong communication skills.
✨Be Customer-Focused
Prepare to discuss how you prioritise customer service in your work. Have specific examples ready that showcase your commitment to improving services for residents and how you've engaged with communities in previous roles.
✨Demonstrate Your Organisational Skills
This job requires managing a varied workload, so be ready to talk about how you stay organised and handle multiple tasks. Share strategies you use to keep track of your responsibilities and ensure that nothing falls through the cracks.