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- Tasks: Lead a team to deliver top-notch housing management services across 5,500 homes.
- Company: Join a dynamic team in the social housing sector making a real difference.
- Benefits: Competitive hourly rate, hybrid work, and potential for permanent position.
- Other info: Opportunity for career growth and to drive meaningful change.
- Why this job: Step into a leadership role and positively impact communities.
- Qualifications: Experience in housing management and strong team leadership skills.
The predicted salary is between 55000 - 60000 £ per year.
Rate: £28.28 per hour
Hours: 37 per week (Monday–Friday)
Location: Exeter (Hybrid with travel across Plymouth)
Contract: Temporary (until end of May 2026 - potentially longer or to go perm)
About the Role
We are recruiting an experienced Area Housing Manager to deliver high-quality, customer-focused tenancy and neighbourhood management services across approximately 5,500 homes within the social housing sector. Reporting to the Operations Manager, you will lead a team of Housing Officers across the Plymouth area, ensuring effective tenancy management, strong performance and positive outcomes for customers and communities.
Key Responsibilities
- Lead, manage and motivate a team of Housing Officers
- Deliver effective tenancy and neighbourhood management services
- Manage complex tenancy issues including ASB, safeguarding, hoarding, domestic abuse and tenancy fraud
- Ensure compliance with housing legislation, policies and risk management requirements
- Handle customer complaints and drive service improvements
- Work collaboratively with internal teams, local authorities and partner agencies
- Use data and customer insight to improve service delivery
- Maintain oversight of fire and property safety actions across schemes
- Build strong relationships with stakeholders including local authorities and elected members
About You
- Proven experience managing teams within social housing or a related sector
- Strong knowledge of tenancy and housing management
- Experience delivering performance improvements and managing change
- Confident using data, reports and KPIs
- Good understanding of housing legislation and best practice
- Strong stakeholder engagement skills
- Full UK driving licence and access to a vehicle
- Basic DBS check required
If you’re an experienced housing professional ready to step into a leadership role and make a real impact across communities, apply now.
Locations
Area Housing Manager -Exeter / Plymouth Patch employer: RGB Recruitment
Contact Detail:
RGB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Housing Manager -Exeter / Plymouth Patch
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to tenancy management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and handled complex issues in the past. Highlighting your ability to drive performance improvements will make you a strong contender for the Area Housing Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the communities we serve.
We think you need these skills to ace Area Housing Manager -Exeter / Plymouth Patch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Area Housing Manager role. Highlight your experience in managing teams and handling complex tenancy issues, as these are key to what we’re looking for.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in your previous roles. Use specific examples of how you’ve improved service delivery or managed change effectively in the housing sector.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your passion for the role shines through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at RGB Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy and housing management. Familiarise yourself with the latest housing legislation and best practices, as well as any recent changes in the sector. This will show that you're not just experienced but also up-to-date.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific challenges you've faced and how you overcame them. This is your chance to demonstrate your ability to manage a team of Housing Officers effectively.
✨Be Data Savvy
Since the role involves using data to improve service delivery, be ready to discuss how you've used data and KPIs in your previous roles. Bring examples of how you've driven performance improvements based on insights from data.
✨Engage with Stakeholders
Think about your experience working with local authorities and partner agencies. Be prepared to talk about how you've built strong relationships with stakeholders and how this has positively impacted your work. This will highlight your collaborative approach, which is crucial for the role.