At a Glance
- Tasks: Be the go-to person for homeowners, managing enquiries and ensuring top-notch customer care.
- Company: Join a reputable developer known for quality homes and exceptional service.
- Benefits: Enjoy a competitive salary, hybrid working, pension scheme, and training opportunities.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while working in a supportive team.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care.
You will be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you will ensure issues are resolved efficiently while delivering an exceptional customer experience.
About You
- Previous experience in customer service, customer care
- Excellent communication and organisational skills
- Strong attention to detail and the ability to manage multiple priorities
- Confident using Microsoft Office
- Experience within house building, construction, property, or maintenance would be advantageous but is not essential
- Own transport to travel to the office or site
What's on Offer
- Competitive salary
- Hybrid working
- Pension scheme
- Training and development opportunities
- Supportive team environment
If you are looking for a varied role where you can make a real difference to the customer journey, we would love to hear from you. Apply today or get in touch for a confidential conversation.
Customer Service Coordinator employer: RGB Recruitment
Join a reputable developer in the Dorset/Devon/Somerset area, where you will thrive in a supportive team environment that values exceptional customer care and offers hybrid working options. With competitive salaries, a robust pension scheme, and ample training and development opportunities, this role as a Customer Service Coordinator allows you to make a meaningful impact on the customer journey while enjoying a fulfilling work-life balance.
