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- Tasks: Support communities by managing housing enquiries and ensuring safe neighbourhoods.
- Company: Join a dedicated team focused on community engagement and housing management.
- Benefits: Competitive pay of £20.75 per hour with a temporary contract for 3 months.
- Other info: Dynamic role with opportunities to engage with diverse communities.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch)
Pay: £20.75 per hour
Contract: 3 months (temporary)
Hours: 37 per week, Monday to Friday
About the Role
We’re looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you’ll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you’ll play an important role in maintaining safe, well-managed neighbourhoods.
What You’ll Be Doing
- Acting as the main contact for residents, handling enquiries and tenancy matters
- Carrying out tenancy sign-ups and property viewings
- Managing tenancy breaches and supporting safeguarding responsibilities
- Monitoring estate standards and ensuring a high-quality living environment
- Supporting resident engagement and community initiatives
- Working with internal teams and external partners to deliver services effectively
What We’re Looking For
- Experience in social housing, including tenancy and estate management
- CIH Level 4 qualification (or willingness to work towards)
- Strong communication and interpersonal skills
- Ability to manage a varied workload in a fast-paced environment
- A customer-focused approach with a commitment to service improvement
- Full UK driving licence and access to a vehicle
- Basic DBS required
Locations
Neighbourhood Housing Officer (Temporary) in Cornwall, Truro employer: RGB Recruitment
Contact Detail:
RGB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer (Temporary) in Cornwall, Truro
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a temporary Neighbourhood Housing Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy support and community engagement. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your customer-focused approach during interviews. Share specific examples of how you've improved service delivery in past roles, as this will resonate well with potential employers looking for a proactive Neighbourhood Housing Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in communities across Plymouth, Cornwall, and Exeter.
We think you need these skills to ace Neighbourhood Housing Officer (Temporary) in Cornwall, Truro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and tenancy management. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting communities and how your customer-focused approach aligns with our values at StudySmarter.
Showcase Your Communication Skills: As a Neighbourhood Housing Officer, strong communication is key. In your application, give examples of how you've effectively engaged with residents or managed enquiries in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RGB Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management. Familiarise yourself with the key responsibilities of a Neighbourhood Housing Officer, especially around community engagement and tenancy support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Neighbourhood Housing Officer, strong communication is crucial. Prepare examples from your past experiences where you've effectively handled enquiries or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your Customer Focus
This role requires a customer-focused approach, so think about how you can illustrate your commitment to service improvement. Share specific instances where you've gone above and beyond for residents or contributed to community initiatives. This will highlight your proactive attitude.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their approach to community engagement or how they measure success in maintaining estate standards. This shows your enthusiasm and helps you gauge if the role is right for you.