At a Glance
- Tasks: Lead major investment programmes to improve homes and enhance resident satisfaction.
- Company: A large housing provider committed to quality services and community improvement.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real difference.
- Other info: Join a forward-thinking organisation with significant investment plans.
- Why this job: Drive impactful projects that transform communities and improve living conditions.
- Qualifications: Experience in planned maintenance and strong leadership skills required.
The predicted salary is between 60000 - 75000 € per year.
Lead investment. Improve homes. Deliver for residents. We’re looking for an experienced Senior Planned Operations Manager to lead the delivery of major planned investment and cyclical maintenance programmes across a large housing portfolio. This is a key leadership role focused on improving homes, ensuring compliance, and delivering high-quality services for residents.
The Role
You will take ownership of a £28m planned investment programme, covering works such as kitchens, bathrooms, roofing, windows, and cyclical decorations. You’ll lead teams and contractors to ensure projects are delivered safely, on time, and to a high standard, with a strong focus on resident satisfaction.
Key Responsibilities
- Lead and develop operational teams, managers, and supply chain partners
- Deliver planned and cyclical maintenance programmes across housing stock
- Manage large budgets, ensuring value for money and financial control
- Oversee contract management, procurement, and supplier performance
- Ensure compliance with health and safety and housing regulations
- Work closely with asset management and finance teams on forecasting and long-term planning
- Drive service improvement, efficiency, and innovation
- Engage with residents to ensure a positive customer experience
About You
- Experience in planned maintenance, capital works, or asset management within housing
- Background in social housing and property services
- Proven experience managing large-scale budgets and programmes
- Strong leadership and team management skills
- Knowledge of compliance, building safety, and housing regulations
- Excellent communication and stakeholder management skills
- Focus on service delivery and continuous improvement
- Experience in contract procurement and management
- Knowledge of in-house delivery models
- CIH Level 4 and NEBOSH qualifications
Why Apply
This is an opportunity to lead high-impact investment programmes that directly improve homes and communities. You’ll join a forward-thinking organisation with significant investment plans and a strong commitment to quality housing services.
About the Organisation
A large housing provider managing over 58,000 homes and supporting more than 113,000 customers across the South of England, with substantial ongoing investment in existing homes and new developments.
Senior Operations Manager (Planned Maintenance) employer: RGB Recruitment Ltd
Join a leading housing provider dedicated to enhancing communities and improving homes for over 113,000 residents across the South of England. As a Senior Operations Manager, you will thrive in a supportive work culture that prioritises employee development and innovation, while managing significant investment programmes that make a real difference. With a strong focus on quality service delivery and compliance, this role offers the chance to lead impactful projects within a forward-thinking organisation committed to excellence in housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager (Planned Maintenance)
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face in planned maintenance. This will help you tailor your responses and show you’re genuinely interested in making a difference.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and managed large budgets in previous roles. Highlight your ability to drive service improvement and ensure compliance with regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Operations Manager (Planned Maintenance)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your background in planned maintenance and any leadership roles you've held, as this will show us you're a great fit for the Senior Operations Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving homes and delivering high-quality services for residents. Share specific examples of how you've successfully managed large budgets or led teams in the past.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of health and safety regulations and housing laws. We want to see that you can navigate these areas confidently and ensure our projects meet all necessary standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at RGB Recruitment Ltd
✨Know Your Numbers
Make sure you’re familiar with the £28m planned investment programme and the types of works involved, like kitchens and bathrooms. Being able to discuss budget management and how you ensure value for money will show your financial acumen.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in previous roles, especially in managing contractors and ensuring projects are delivered safely and on time. Highlight your approach to developing operational teams and fostering a positive work environment.
✨Understand Compliance Inside Out
Brush up on health and safety regulations and housing compliance standards relevant to the role. Be ready to discuss how you’ve ensured compliance in past projects and how you plan to maintain high standards in future work.
✨Engage with Residents
Think about ways you’ve engaged with residents in previous roles to enhance their experience. Be prepared to share strategies for ensuring resident satisfaction and how you would drive service improvements in this new position.
