At a Glance
- Tasks: Perform general maintenance and repairs in occupied homes across Devon & Somerset.
- Company: Regional housing developer with a focus on customer care.
- Benefits: Competitive salary of £34,000 - £37,000 and 39-hour work week.
- Other info: Opportunity to work with technology and enhance your skills.
- Why this job: Join a dynamic team and make a difference in people's homes.
- Qualifications: Trades-based qualification and customer service skills required.
The predicted salary is between 34000 - 37000 £ per year.
RGB Recruitment are looking for a Customer Care Technician for a regional housing developer working all over Devon & Somerset.
Interview Dates: 27th or 28th May
Salary: £34,000 - £37,000 per annum
Duties:
- General Maintenance and minor repairs on occupied houses
- Painting
- Drylining
- Carpentry
- Window Adjustments
- Mastic & Silicone repairs
Ideally looking for somebody with a trades based qualification who can turn their hand to a bit of everything. Need to be comfortable dealing with customers as the houses are occupied as well as competent with technology and using a tablet to update their system and head office.
Hours: 39 hours per week
If you are interested in this role or know someone that might be, please apply below or give Charley a call on 01392 537018.
Customer Care Technician in Exeter employer: RGB Recruitment Ltd
Join a dynamic regional housing developer in Devon & Somerset, where we prioritise employee satisfaction and growth. Our supportive work culture fosters collaboration and innovation, offering competitive salaries and opportunities for professional development. Enjoy the unique advantage of working in a vibrant community while making a meaningful impact on residents' lives through your skilled maintenance and customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Technician in Exeter
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This way, you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be dealing with occupied houses, it’s crucial to demonstrate that you can handle customer queries with ease and professionalism.
✨Tip Number 3
Brush up on your tech skills! Familiarise yourself with using tablets and any specific software they might use. Being tech-savvy will definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Customer Care Technician in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experience for the Customer Care Technician role. We want to see how your trades-based qualifications and maintenance experience can shine through!
Show Off Your Customer Skills:Since you'll be dealing with customers in occupied houses, it's crucial to showcase your customer service skills. We love seeing examples of how you've handled customer interactions in the past!
Be Tech-Savvy:As you'll be using a tablet to update systems, mention any tech skills you have. We appreciate candidates who are comfortable with technology, so don’t shy away from sharing your experience!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at RGB Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your general maintenance skills and any specific trades you’ve worked with. Be ready to discuss your experience with painting, drylining, carpentry, and repairs. The more you can demonstrate your hands-on knowledge, the better!
✨Customer Interaction is Key
Since you'll be dealing with customers in occupied houses, practice how you’ll communicate effectively and professionally. Think of examples where you've handled customer queries or issues before, as this will show your ability to maintain a positive relationship.
✨Tech Savvy is a Must
Familiarise yourself with using tablets or similar technology, as you'll need to update systems on the go. If you have experience with any specific software or apps, mention that during the interview to highlight your tech skills.
✨Show Your Flexibility
The role requires someone who can turn their hand to a bit of everything, so be prepared to discuss how adaptable you are. Share examples of times when you’ve taken on various tasks or learned new skills quickly to meet job demands.
