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- Tasks: Support communities by managing housing enquiries and ensuring safe neighbourhoods.
- Company: Join a dedicated team focused on community engagement and housing management.
- Benefits: Competitive pay of £20.75 per hour for a temporary role with flexible hours.
- Other info: Opportunity to work in a fast-paced environment with a focus on community support.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in social housing and strong communication skills are essential.
The predicted salary is between 40000 - 40000 £ per year.
Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch)
Pay: £20.75 per hour
Contract: 3 months (temporary)
Hours: 37 per week, Monday to Friday
About the Role
We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods.
What You'll Be Doing
- Acting as the main contact for residents, handling enquiries and tenancy matters
- Carrying out tenancy sign-ups and property viewings
- Managing tenancy breaches and supporting safeguarding responsibilities
- Monitoring estate standards and ensuring a high-quality living environment
- Supporting resident engagement and community initiatives
- Working with internal teams and external partners to deliver services effectively
What We're Looking For
- Experience in social housing, including tenancy and estate management
- CIH Level 4 qualification (or willingness to work towards)
- Strong communication and interpersonal skills
- Ability to manage a varied workload in a fast-paced environment
- A customer-focused approach
Neighbourhood Housing Officer (Temporary) in Truro employer: RGB Network
Contact Detail:
RGB Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer (Temporary) in Truro
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in community engagement and tenancy support.
✨Tip Number 3
Practice your communication skills! As a Neighbourhood Housing Officer, you'll need to handle enquiries and manage relationships. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Neighbourhood Housing Officer (Temporary) in Truro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and tenancy management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting communities and how your proactive approach can benefit our residents. Keep it friendly and professional!
Showcase Your Communication Skills: As a Neighbourhood Housing Officer, strong communication is key. In your application, give examples of how you've effectively engaged with residents or managed enquiries. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RGB Network
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management. Familiarise yourself with the specific challenges faced in the Plymouth, Cornwall, and Exeter areas. This will show that you're not just interested in the role but also understand the community you'll be serving.
✨Showcase Your Communication Skills
As a Neighbourhood Housing Officer, strong communication is key. Prepare examples from your past experiences where you've successfully handled resident enquiries or resolved conflicts. This will demonstrate your ability to engage effectively with residents and internal teams.
✨Demonstrate Your Customer Focus
Think about how you can highlight your customer-focused approach during the interview. Be ready to discuss how you've gone above and beyond for residents in previous roles, and how you plan to maintain high standards in service delivery.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the communities you'll be working with. This shows your genuine interest and helps you assess if the position is the right fit for you.