RGB Network in Rainham is seeking a Service Team Lead to guide the Service Team, mentor colleagues and ensure customers receive a consistently high level of service. This hands-on leadership role will develop the team and align service delivery with SLAs.
You will manage incoming calls and tickets, allocate engineers, monitor KPIs, and drive process improvements while maintaining a professional, customer-focused approach during Monday–Friday 08:00–17:00.
#J-18808-Ljbffr
Service Team Leader - Customer Care employer: RGB Network
As a Commercial Gas Engineer with us in South Yorkshire, you'll join a dynamic team that values your expertise and offers a supportive work culture. We provide competitive salaries, generous annual leave, and paid door-to-door travel, ensuring you have the resources to thrive both professionally and personally. With opportunities for growth and development, we are committed to fostering your career in a rewarding environment.
