At a Glance
- Tasks: Support the team in logistics, client communication, and office management.
- Company: Dynamic engineering consultancy based in Central London.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Urgent hiring with interviews happening next week!
- Why this job: Join a fast-paced team and make a real impact in a supportive role.
- Qualifications: Experience in office management and excellent communication skills.
This Engineering consultancy based in Central London is urgently seeking an experienced office manager to join their team. The role will be reporting into the Divisional Director.
The role is to provide full logistical support to the London office in order to enable the Company Directors, Associates and Design Engineers to focus on fee-earning activities to maximise revenue and exceed Client expectations.
Main Duties of the role are as follows:
- To support the Business Support Manager in increasing revenues through efficiency and excellent Customer Service to Clients
- Adhere to all company systems, procedures and work instructions
- Undertake PA duties for the Director and Divisional Director, and assist them in improving company efficiency
- Management and coordination of surveys around the UK, including liaising with clients to arrange site visit access dates, accommodation (where required), and resourcing delivery across the offices
- Management of the office WIP report to ensure regular invoicing for all projects within agreed terms and conditions to fulfil monthly billing targets
- Organise and attend weekly resource meetings with the London team and coordination of the existing workload in line with client expectations
- Organise and attend weekly resource meetings with all other offices to request assistance from other offices when needed
- Maintenance of all company templates, contacts and marketing materials within the London office
- Monitoring and maintenance of security; fire and H&S, IT systems and general buildings
- Set up of projects, preparation, submission of quotations, reports and all job administration as required by the engineers/technicians, associates and Directors
- Ensure written acceptances are received from clients, and all project paperwork and correspondence conform to the company's Information Management System
- Assist with staff Inductions relating to logistical duties, procedures, H&S and QA as required
- Oversee Marketing duties associated with client/business development within the London Office
Main responsibilities:
- To ensure the smooth running of logistical activities within the office environment
- To communicate efficiently and effectively with all offices and clients in a diligent manner
- Provide support to the Quality Manager to ensure non-conformances are identified and corrected in line with the company's processes and procedures
- Management and implementation of petty cash, purchase orders, office supplies, office reporting and customer service
- Implementation of all Human Resource processes and procedures within the office
- Management and implementation of CPD and Business Development events within the Office
- Implementation of the Quality, Health & Safety and Environmental aspects within the Information Management System
- Ensure all facilities management is adhered to and maintained
- Ensure all operational changes within the IMS manual are implemented
- Ensure all quality accreditations are displayed as per the agreed terms of the accreditations
- Management of all incoming communications and delegation of actions when appropriate
- Provide excellent customer service, including appointment liaison
The role is urgent and interviews are taking place in the next week so to be considered for this role apply now for an immediate call back if you are available for interview in that timescale.
Office Manager employer: RGB Network
Join a dynamic engineering consultancy in the heart of Central London, where your role as Office Manager will be pivotal in enhancing operational efficiency and client satisfaction. With a strong emphasis on professional development, a collaborative work culture, and competitive salary packages, this company offers a rewarding environment for those looking to make a meaningful impact while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews like a pro! Research the company, understand their values, and think about how your skills can help them achieve their goals. Practise common interview questions and be ready to showcase your experience.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Manager role. Highlight relevant experience and skills that match the job description, like logistical support and customer service. We want to see how you can help us maximise revenue and exceed client expectations!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific duties from the job description and how your past experiences align with them. Let’s see your personality come through!
Showcase Your Organisational Skills:As an Office Manager, organisation is key! In your application, give examples of how you've successfully managed multiple tasks or projects in the past. We need someone who can keep everything running smoothly, so show us what you've got!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at RGB Network
✨Know the Company Inside Out
Before your interview, do some homework on the engineering consultancy. Understand their projects, values, and how they operate. This will not only impress them but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Organisational Skills
As an Office Manager, organisation is key. Prepare examples of how you've successfully managed logistics or improved efficiency in previous roles. Be ready to discuss specific tools or systems you’ve used to keep everything running smoothly.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing conflicting priorities or dealing with difficult clients. Think through potential scenarios and have a structured approach ready to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the company’s future projects, or how success is measured in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.
