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- Tasks: Coordinate engineer schedules, manage client communications, and support project tracking.
- Company: Join a friendly team in Dartford, dedicated to smooth operations in the electrical and fire safety industry.
- Benefits: Enjoy 24 days holiday, a pension scheme, and a supportive work environment.
- Why this job: Be part of a growing business where your contributions truly matter and make a difference.
- Qualifications: Experience in service coordination preferred; strong organisational skills and IT proficiency required.
- Other info: Ideal for detail-oriented individuals seeking a long-term role in a close-knit team.
Location: Dartford, Kent
Working Hours: Monday to Friday, 8:00am – 5:00pm
Salary: Up to £35,000 (DOE)
Benefits:
- 24 days holiday (excluding Bank Holidays)
- Company pension scheme
- Opportunity to work in a friendly and professional team environment
About the Role:
We are looking for a highly organised Lead Administrator / Service Coordinator to join our team based in Dartford, Kent. This key position supports the smooth running of our operations, working closely with our Contracts Manager and Quantity Surveyor, while also providing essential administrative support across the business.
Ideally, you will have experience in the electrical or fire industry, and be confident managing engineer diaries, coordinating reactive and planned jobs, and maintaining strong client relationships.
Key Responsibilities:
- Coordinating the diaries and daily schedules of field engineers
- Uploading job sheets and documentation to internal systems
- Liaising with clients regarding appointments, updates, and follow-ups
- Supporting the Contracts Manager and QS with administrative tasks
- Assisting with project tracking, job progress, and reporting
- Handling general office admin, calls, and email correspondence
- Occasional client visits to maintain strong working relationships
Requirements:
- Previous experience in a similar role (service coordination / admin)
- Industry experience in electrical or fire safety (preferred but not essential)
- Strong organisational and multitasking skills
- Good communication and interpersonal abilities
- Proficiency in Microsoft Office and general IT systems
- Team player with a proactive, can-do attitude
This is a great opportunity to join a growing business and be part of a close-knit team where your contribution will make a real difference. If you're a detail-oriented, motivated administrator looking for a long-term role, we'd love to hear from you.
Lead Service Coordinator employer: RGB Network
Contact Detail:
RGB Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Coordinator
✨Tip Number 1
Familiarise yourself with the electrical and fire safety industries. Understanding the terminology and key players in these sectors will help you speak confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed schedules or coordinated projects in the past. Be ready to discuss specific situations where your multitasking abilities made a difference.
✨Tip Number 3
Research StudySmarter and our company culture. Knowing our values and how we operate will allow you to tailor your conversation during the interview, showing that you're not just a fit for the role but also for our team.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the specific challenges faced in the role. This shows your proactive attitude and eagerness to contribute positively to our operations.
We think you need these skills to ace Lead Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service coordination or administration, especially within the electrical or fire industry. Use specific examples to demonstrate your organisational and multitasking skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experience aligns with the key responsibilities listed in the job description, such as managing engineer diaries and maintaining client relationships.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any other IT systems you are familiar with. Also, showcase your communication and interpersonal abilities, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Lead Service Coordinator position.
How to prepare for a job interview at RGB Network
✨Showcase Your Organisational Skills
As a Lead Service Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated schedules or managed projects to highlight your organisational prowess.
✨Familiarise Yourself with the Industry
Even if you don't have direct experience in the electrical or fire industry, it's beneficial to research these sectors. Understanding industry terminology and common practices will show your commitment and help you engage more effectively during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client relationships. Think of scenarios where you've had to resolve conflicts or manage tight deadlines, and be ready to discuss how you approached these challenges.
✨Demonstrate Your Team Player Attitude
This role requires collaboration with various team members. Be prepared to discuss how you've worked effectively within a team in the past, showcasing your proactive attitude and willingness to support others in achieving common goals.
