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- Tasks: Support communities by managing housing enquiries and ensuring safe neighbourhoods.
- Company: Join a dedicated team focused on enhancing community living.
- Benefits: Competitive pay of £20.75 per hour for a temporary role.
- Other info: Opportunity to work in a dynamic environment with a focus on community engagement.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch)
Pay: £20.75 per hour
Contract: 3 months (temporary)
Hours: 37 per week, Monday to Friday
About the Role
We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods.
What You'll Be Doing
- Acting as the main contact for residents, handling enquiries and tenancy matters
- Carrying out tenancy sign-ups and property viewings
- Managing tenancy breaches and supporting safeguarding responsibilities
- Monitoring estate standards and ensuring a high-quality living environment
- Supporting resident engagement and community initiatives
- Working with internal teams and external partners to deliver services effectively
What We're Looking For
- Experience in social housing, including tenancy and estate management
- CIH Level 4 qualification (or willingness to work towards)
- Strong communication and interpersonal skills
- Ability to manage a varied workload in a fast-paced environment
- A customer-focused approach
Neighbourhood Housing Officer (Temporary) in Exeter employer: RGB Network
Contact Detail:
RGB Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer (Temporary) in Exeter
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in community engagement and tenancy support.
✨Tip Number 3
Practice your communication skills! As a Neighbourhood Housing Officer, you'll need to handle enquiries and manage relationships. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Neighbourhood Housing Officer (Temporary) in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and tenancy management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting communities and how your proactive approach can benefit our residents. Keep it friendly and professional!
Showcase Your Communication Skills: As a Neighbourhood Housing Officer, strong communication is key. In your application, give examples of how you've effectively engaged with residents or managed enquiries in the past. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining us at StudySmarter!
How to prepare for a job interview at RGB Network
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management. Familiarise yourself with the specific challenges faced in the Plymouth, Cornwall, and Exeter areas. This will show that you're not just interested in the role, but that you understand the community you'll be serving.
✨Showcase Your Communication Skills
As a Neighbourhood Housing Officer, strong communication is key. Prepare examples of how you've effectively handled resident enquiries or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Customer Focus
Think about times when you've gone above and beyond for customers or residents. Be ready to share these stories, as they highlight your proactive approach and commitment to delivering high-quality service, which is crucial for this role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, community initiatives, and the specific challenges the organisation faces. This not only shows your interest but also helps you gauge if the role is the right fit for you.