Maintenance Helpdesk Coordinator – Field & Contracts
Maintenance Helpdesk Coordinator – Field & Contracts

Maintenance Helpdesk Coordinator – Field & Contracts

Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate maintenance contracts and manage engineer schedules for smooth operations.
  • Company: Dynamic building maintenance company in Greater London with a supportive team.
  • Benefits: Salary between £30,000-£35,000, pension, holidays, and a Monday to Friday schedule.
  • Why this job: Be the vital link between field crews and the office, making a real difference.
  • Qualifications: Strong organisational skills and ability to communicate effectively.
  • Other info: Join a vibrant team and enjoy a stable office-based role.

The predicted salary is between 30000 - 35000 £ per year.

A building maintenance company located in Greater London is looking for a Helpdesk Administrator to support their operations. The successful candidate will ensure the efficient running of maintenance contracts, manage scheduling of engineers, and be the main point of contact between field crews and the office.

This role offers a salary between £30,000 and £35,000 per annum, office-based work Monday to Friday, and includes benefits such as pension and holidays.

Maintenance Helpdesk Coordinator – Field & Contracts employer: RGB London

Join a dynamic building maintenance company in Greater London, where you will play a crucial role in ensuring the smooth operation of maintenance contracts. With a supportive work culture that values collaboration and employee growth, you will benefit from a competitive salary, generous holiday allowance, and a pension scheme, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

RGB London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maintenance Helpdesk Coordinator – Field & Contracts

Tip Number 1

Network like a pro! Reach out to people in the building maintenance industry, especially those who work in helpdesk roles. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for the interview by researching the company and its operations. Understand their maintenance contracts and how they manage scheduling. This will show that you're genuinely interested and ready to hit the ground running.

Tip Number 3

Practice your communication skills! As a Helpdesk Coordinator, you'll be the main point of contact between field crews and the office. Being able to convey information clearly and effectively is key, so consider doing mock interviews with friends.

Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Maintenance Helpdesk Coordinator – Field & Contracts

Helpdesk Administration
Scheduling
Communication Skills
Customer Service
Operational Efficiency
Coordination
Problem-Solving Skills
Time Management
Attention to Detail
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in maintenance or helpdesk roles. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves coordinating between teams. Make it easy for us to see your qualifications!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at RGB London

Know the Company Inside Out

Before your interview, take some time to research the building maintenance company. Understand their values, services, and any recent projects they've undertaken. This will not only help you answer questions more confidently but also show that you're genuinely interested in the role.

Master the Job Description

Make sure you thoroughly understand the responsibilities of a Helpdesk Administrator. Be prepared to discuss how your skills align with managing maintenance contracts and scheduling engineers. Think of specific examples from your past experiences that demonstrate your ability to handle these tasks effectively.

Prepare for Common Questions

Anticipate questions related to communication and problem-solving, as you'll be the main point of contact between field crews and the office. Practice your responses to questions like 'How do you handle scheduling conflicts?' or 'Can you give an example of a time you resolved a customer issue?'

Show Enthusiasm and Professionalism

During the interview, let your passion for the role shine through. Dress appropriately, maintain good eye contact, and engage with your interviewers. A positive attitude can make a significant difference, so don’t forget to smile and express your eagerness to contribute to their team!

Maintenance Helpdesk Coordinator – Field & Contracts
RGB London

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