Position
We are thrilled to offer an exciting position for our client based in East London who are looking to appoint a Work Planner for the 3 months ongoing, at the rate of £18.90 per hour payee.
Working pattern
Working in shifts between hours of 7am-8pm Monday to Friday with occasional Saturday 8am-1pm.
Job responsibilities
To manage the daily workload of the Direct Maintenance Technicians with a view to maximise the efficiency of the Reactive Repairs & Maintenance service and provide key management information to facilitate accurate forecasts and the planning of activities to internal stakeholders using the appropriate information systems. Assist in the delivery of a right first-time service, ensure Technicians have sufficient time on site to deliver a first-time fix. Maintain customer focus and contribute to delivering the highest level of service possible.
The post holder will have an opportunity to play a part in delivering a high-impact service to our residents.
Your impact in the role
- Responsible for co-ordinating the planning and scheduling of the Direct Maintenance Technicians within reactive repairs across the organisations Estate
- Manage Technicians diaries and timetables to ensure that jobs are completed in a timely manner
- Log data and notes on the computer system to ensure smooth handover and communication
- Monitoring of emails, escalating issues to Team Leader and ensure that maintenance issues are resolved in line with service level agreements.
What you'll bring
- Previous planning/scheduling experience
- Ability to work under pressure in an ever changing environment and be able to adapt and prioritise
- Repairs and Maintenance knowledge is essential as well as front line Customer Service experience.
- Clear ability to communicate both verbally and written.
- IT literate ability to use MS Office packages and have excellent administration skills
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Work Planner employer: RG Setsquare
RG Setsquare is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the electricity infrastructure sector. With a focus on safety and compliance, employees benefit from competitive remuneration, opportunities for professional growth, and the chance to work on impactful projects across the UK. The company's commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to the success of the organisation.
