At a Glance
- Tasks: Repair UPVC doors and windows, ensuring excellent customer service for our residents.
- Company: Join a leading provider of affordable homes in Kent, Surrey, and Sussex, prioritising community and inclusivity.
- Benefits: Enjoy 30 days annual leave, a van, fuel card, and career development opportunities.
- Other info: Participate in training and enjoy volunteer days to give back to the community.
- Why this job: Make a positive impact in your community while working in a supportive and inclusive environment.
- Qualifications: No specific qualifications required; just a passion for helping others and a commitment to quality work.
The predicted salary is between 30000 - 42000 £ per year.
Who we are:
We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group.
Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work.
Roles and Responsibilities:
To carry out UPVC door and window repairs to our properties in a professional manor making sure we deliver this service to our residents with excellent customer service.
Example of works
Gain entry
Residents struggling with doors
Draughty windows
Replacement seals, trims, handles, trickle vents, friction pivot hinges
Broken DGU- measure up and replace.
Replacement multi-points
window mechanisms
Key responsibilities
- Receive and complete works via a PDA device and accurately record SOR codes on orders.
- Work safely and always in accordance with the Health and Safety At Work Act. Encourage others to be safe in the workplace and report any safety concerns to a manager/supervisor/chargehand
- Ensure job completion notes are accurately recorded and before and after photographic evidence is produced for audit purposes.
- Complete emergency and routine work as requested.
- To provide out of hours emergency cover on a rotational basis.
- Complete works that have been prepared on detailed work specifications
- All work to be completed to a high standard of quality.
- Complete repairs and maintenance orders on the first visit where possible.
- Ensure follow-on orders are reported back to the Customer Experience Repairs Team and the resident understands what is happening with their repair.
- Keep the resident informed during the progression of work to their home.
- Ensure that your vehicle is kept clean and tidy and in a good state of repair.
- Report all breakdowns/accidents and other vehicle related incidents to your Line Manager or equivalent.
- To be careful with materials and company resources generally and ensure Company tools are stored safely and kept in good working order.
- Report any safeguarding concerns to your Line Manager or equivalent.
- Be responsible for reporting any issues of damp and mould and instigating repairs/works and ensure that where urgent cases of damp and mould are highlighted, decanting of residents is instigated.
General:
- To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.
- Recognise, respect, and promote the different roles and diversity of individuals.
- To actively contribute towards the key performance indicators and professional standards.
- Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
- To participate in training, attend other meetings, and staff events as required.
- Be an effective member of your team, presenting a positive impression of your section and the Group.
- Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.
- Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.
- Maintain awareness of budget requirements and value for money while delivering your role.
- Consider and highlight any risk to the organisation or individuals whilst delivering your role.
Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly
Benefits:
30 days annual leave
Van and fuel card
Contributory pension scheme with 4% to 10% matched contributions
Life insurance
Free annual flu jab
Two volunteer days per year
Career development and vocational training opportunities
Free eye test voucher
RG Setsquare is acting as an Employment Agency in relation to this vacancy.
#J-18808-LjbffrUPVC / Window Fitter in Epsom employer: RG Setsquare
As a leading provider of affordable homes across Kent, Surrey, and Sussex, we prioritise our residents and foster an inclusive work environment that inspires growth and development. Our commitment to employee well-being is reflected in our generous benefits package, including 30 days of annual leave, a contributory pension scheme, and opportunities for vocational training, making us an excellent employer for those seeking meaningful and rewarding careers in property maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land UPVC / Window Fitter in Epsom
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace UPVC / Window Fitter in Epsom
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch RG Setsquare's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at RG Setsquare. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at RG Setsquare
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at RG Setsquare.
