Tenant Liaison & Communications Officer

Tenant Liaison & Communications Officer

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
RG Setsquare

At a Glance

  • Tasks: Keep tenants informed, handle queries, and resolve complaints efficiently.
  • Company: RG Setsquare, a dynamic team focused on maintenance and community engagement.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a long-term project with a focus on social value and community support.
  • Why this job: Make a real difference in tenants' lives while enhancing your communication skills.
  • Qualifications: IT literacy, driving licence, and strong interpersonal skills.

The predicted salary is between 30000 - 40000 Β£ per year.

RG Setsquare is seeking an IT-literate, driver-equipped RLO to join our Midlands-based team on a 10-year framework for maintenance and void works.

The role focuses on keeping tenants updated, handling queries, and investigating complaints to provide timely resolutions and clear updates.

You will coordinate with contractors, inform building users of planned works, attend consultation evenings, and support social value projects while maintaining proactive communication with tenants and clients.

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Tenant Liaison & Communications Officer employer: RG Setsquare

RG Setsquare is an excellent employer that values its employees by providing competitive pay rates and the opportunity for permanent positions with increased earnings. The work culture promotes safety and high standards, while also offering a supportive environment for personal and professional growth, especially in the vibrant community of Northampton. With the provision of a company van and a focus on teamwork, this role is perfect for those seeking meaningful and rewarding employment.

RG Setsquare

Contact Details:

RG Setsquare Recruitment Team

We think you need these skills to ace Tenant Liaison & Communications Officer

IT Literacy
Communication Skills
Customer Service
Problem-Solving Skills
Complaint Handling
Coordination Skills
Project Management