At a Glance
- Tasks: Manage estates, support residents, and ensure vibrant communities.
- Company: Join a rewarding housing organisation in Greater Manchester.
- Benefits: Make a real difference in people's lives while developing your career.
- Other info: Great opportunity for personal growth and community impact.
- Why this job: Passionate about community sustainability? This role is perfect for you!
- Qualifications: Experience in social housing or customer service is essential.
The predicted salary is between 31500 - 38500 £ per year.
RG Setsquare is looking for an experienced and motivated Neighbourhood Officer to join a highly rewarding and successful Housing organisation based in Greater Manchester. They create communities where people thrive, delivering high-quality, customer-focused housing management that makes a real difference to their residents' lives. They believe in building safe, sustainable, and inclusive neighbourhoods.
If you are passionate about community sustainability and excellent customer service, then this is the role for you.
Your new role as Neighbourhood Officer:
As the Neighbourhood Officer, you will be the face of the housing service, taking ownership of estate management, lettings, and tenancy sustainability. Working closely with residents, cross-functional teams, and external agencies, you will ensure the schemes are vibrant, well-maintained, and well-managed places to live. You will have full accountability managing the end-to-end allocations, lettings, and void processes to minimise property turnaround times, provide proactive advice and support to residents on legal tenancy rights, changes, and sustainment. You will enforce tenancy conditions fairly and firmly, addressing estate management issues, property/garden conditions, and minor anti-social behaviour. You will also conduct property inspections, assist residents with welfare reform transitions, housing benefits and champion resident involvement by working with local tenants' groups to promote community cohesion and effective consultation.
The Experience & Qualifications Required:
You will have proven experience in social housing management or a closely related customer-facing sector, up to date knowledge of relevant housing legislations, excellent interpersonal skills with the ability to handle sensitive situations and challenging conversations. You will also possess strong organisational skills to manage administrative tasks, reports, and correspondence accurately.
Neighbourhood Officer in Salford employer: RG Setsquare
RG Setsquare is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the electricity infrastructure sector. With a focus on safety and compliance, employees benefit from competitive remuneration, opportunities for professional growth, and the chance to work on impactful projects across the UK. The company's commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to the success of the organisation.
