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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver high-quality property services and ensure safe communities.
- Company: Join a supportive housing association committed to exceptional customer service.
- Benefits: Enjoy hybrid working, professional development, and the chance to make a real impact.
- Why this job: Be a key player in enhancing community living and driving service excellence.
- Qualifications: Experience in property services and strong leadership skills are essential.
- Other info: Collaborative environment with opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and dynamic Property Services Manager to join a busy Property Services Team and play a key leadership role in delivering high-quality homes, safe communities, and exceptional customer service for our tenants and owners. If you have strong experience in asset management, compliance, maintenance delivery, and leading technical teams, we would love to hear from you.
About the Role
As Property Services Manager, you will take ownership of the day‑to‑day delivery of our property‑related services, ensuring our homes, estates, and common areas are maintained to a high standard. You will lead a multi‑disciplinary team that includes Technical Inspectors, Factoring and Compliance staff, and Property Services Administrators. Working closely with the Property Services Director, you will help drive performance, improve service delivery, and ensure full compliance across our housing stock.
Key Responsibilities
- Lead and support the Property Services Team, ensuring strong performance, accountability, and a customer‑focused culture
- Oversee reactive, planned, and cyclical maintenance programmes to ensure value for money and quality outcomes
- Manage statutory and regulatory compliance (gas, electrical, fire safety, asbestos, legionella, CDM, damp & mould, building safety)
- Monitor contractor performance, budgets, KPIs, WIP and debt management
- Deliver annual maintenance and asset investment programmes
- Oversee factoring services, estate maintenance, billing, and owner engagement
- Manage risk registers, audits, remedial actions, and compliance reporting
- Respond to tenant and owner enquiries, complaints, FOIs, and SARs
- Contribute to policy development, continuous improvement, and sustainability initiatives
- Deputise for the Property Services Director where required
About You
We’re looking for someone who brings:
- Strong background in property services, asset management, or technical housing compliance
- Experience managing planned, cyclical, and reactive maintenance
- Confident leadership skills with the ability to motivate and support a multi‑disciplinary team
- Excellent understanding of health & safety regulations and statutory compliance
- Experience working with contractors, procurement processes, and performance reporting
- Ability to analyse performance, solve complex issues, and drive improvements
- Excellent communication and stakeholder engagement skills
- A relevant professional qualification or equivalent experience is desirable.
What’s On Offer
- Hybrid working model (3 days in the office, 2 days WFH)
- A supportive and collaborative team environment
- Opportunities for professional development and progression
- The chance to make a meaningful impact within our communities
How to Apply
To be considered for this role, please submit your CV or call Laura for a confidential chat.
Property Services Manager - Housing Association (Edinburgh) employer: RG Setsquare
Contact Detail:
RG Setsquare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Manager - Housing Association (Edinburgh)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector, especially those who might know about openings. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams or improved service delivery in past roles. This is key for a Property Services Manager position, so make it count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Property Services Manager - Housing Association (Edinburgh)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in property services and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Property Services Manager role. Share specific examples of your achievements in asset management and compliance that align with what we’re looking for.
Showcase Your Leadership Skills: Since this role involves leading a multi-disciplinary team, make sure to emphasise your leadership experience. Talk about how you've motivated teams in the past and driven performance improvements. We love to see strong leaders!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RG Setsquare
✨Know Your Stuff
Make sure you brush up on your knowledge of property services, asset management, and compliance regulations. Familiarise yourself with the specific challenges faced by housing associations, especially in Edinburgh. This will show that you're not just interested in the role but also understand the context.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated a multi-disciplinary team or improved service delivery. Be ready to discuss your approach to managing performance and accountability within a team setting.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing contractor performance or responding to tenant complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Engage with Your Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and the company’s approach to sustainability initiatives. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
