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- Tasks: Manage properties, maximise rental income, and ensure compliance while delivering top-notch customer service.
- Company: Join RGSetSquare, a leading housing association dedicated to providing quality living solutions in London.
- Benefits: Enjoy a hybrid work model, competitive salary, and the chance to make a real impact in housing.
- Why this job: Be part of a passionate team focused on enhancing resident experiences and supporting sustainable living.
- Qualifications: Experience in property management, strong communication skills, and knowledge of tenancy processes are essential.
- Other info: This is a permanent, full-time role with a supportive work culture and opportunities for growth.
RGSetSquare are looking for an experienced Property Manager to join a large housing association team, who are passionate and high-performing. This is a Hybrid role with 2 days in the Stratford office & the rest around London at there properties.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
As a Property Manager in our LLR team, you\’ll play a key role in delivering a seamless resident experience.
Your responsibilities will include:
· Maximising rental income and minimising void periods across your portfolio.
· Supporting property acquisitions and onboarding new homes into the LLR scheme.
· Ensuring compliance with all relevant legislation and internal standards.
· Delivering exceptional customer service to a diverse resident base.
· Managing tenancies and assets to ensure long-term sustainability.
· Conducting routine checks to identify fraud, subletting, and tenancy breaches.
What You\’ll Bring
We\’re looking for individuals who are proactive, solutions-focused, and passionate about housing. You\’ll need:
Proven experience in property management and lettings, ideally within the private rented sector.
A strong understanding of London Living Rent and its role in the housing market.
Excellent communication and customer service skills.
A track record of meeting targets and deadlines in a commercial environment.
Confidence in using Microsoft Office, Teams, and CRM systems (especially Microsoft D365).
Experience in tenancy renewals, complaint resolution, and legal tenancy processes.
Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management.Contract Type: Permanent – Full Time – 35 hours
Salary: Hourly Equivilant of £35,951
Reporting Office: London, Stratford
1-2 days office attendance required
Working Pattern: Monday to Friday – 09:00 – 17:00 (occasionally hours may differ)
RG Setsquare is acting as an Employment Business in relation to this vacancy
Property Manager - LLR (London Living Rent) employer: RG Setsquare
Contact Detail:
RG Setsquare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - LLR (London Living Rent)
✨Tip Number 1
Familiarise yourself with the London Living Rent scheme and its impact on the housing market. Understanding this will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience with housing associations. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Brush up on your knowledge of tenancy laws and regulations, particularly around Assured Shorthold Tenancies and legal notices. Being well-versed in these areas will give you an edge during discussions about compliance and tenant management.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to deliver exceptional customer service and meet targets. Be ready to discuss how you've handled challenges in property management, as this will highlight your problem-solving skills.
We think you need these skills to ace Property Manager - LLR (London Living Rent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management and lettings, particularly within the private rented sector. Emphasise your understanding of London Living Rent and any relevant achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for housing and your proactive approach. Mention specific examples of how you've delivered exceptional customer service and managed tenancies effectively in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills in using Microsoft Office, Teams, and CRM systems like Microsoft D365. Provide examples of how these skills have helped you in past positions, especially in tenancy renewals and complaint resolution.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in property management.
How to prepare for a job interview at RG Setsquare
✨Showcase Your Property Management Experience
Be prepared to discuss your previous roles in property management, especially within the private rented sector. Highlight specific examples where you maximised rental income or minimised void periods, as this will demonstrate your capability to meet the expectations of the role.
✨Understand London Living Rent
Make sure you have a solid understanding of London Living Rent and its significance in the housing market. This knowledge will not only impress the interviewers but also show your passion for the role and the impact it has on residents.
✨Demonstrate Customer Service Skills
Prepare to share examples of how you've delivered exceptional customer service in past roles. Since the position involves managing a diverse resident base, showcasing your communication skills and ability to resolve complaints will be crucial.
✨Familiarise Yourself with Relevant Legislation
Brush up on the legal aspects of property management, including Assured Shorthold Tenancies and tenancy renewals. Being knowledgeable about compliance and legal processes will help you stand out as a candidate who is ready to handle the responsibilities of the role.
