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For Companies At a Glance
- Tasks: Lead a team of Account Managers and oversee multi-site cleaning contracts.
- Company: Join a growing company that values employee well-being and career development.
- Benefits: Earn up to £50,000 plus a company car and fuel.
- Why this job: Make a real impact in a fast-paced environment with opportunities for growth.
- Qualifications: Experience in managing multi-sector cleaning contracts and leading teams.
- Other info: Be part of a dynamic team focused on continuous improvement.
Are you a Cleaning Operations Manager with experience of leading Commercial Cleaning contracts, looking to work for a company striving to be a frontrunner in the sector? If so, I am currently recruiting for an Operations Manager to oversee multi-sector, multi-site contracts in the Northamptonshire area. Apply with your CV today.
What’s in it for you?
- Basic salary of up to £50,000 per annum
- Company Car plus fuel
- A long-term career in a successful company who are experiencing a sustained period of growth
- Working for a company who really value their employees' well-being which directly impacts the work that they do.
Your role
- You’ll be responsible for leading an established team of 5 Account Managers.
- Managing the Account Managers to ensure they get the most out of their onsite teams
- Client escalation
- Day to day operational management of key accounts
- Conducting Client visits
- Supporting Account Managers to deal with grievances, disciplinaries, recruitment and other issues
- You’ll be an advocate for continuous improvement across your team.
- You will ensure SLAs and KPIs are being hit and your team is running an effective FM service.
About you
- Previous experience of managing Multi-Sector, Multi-site cleaning contracts and a thorough understanding of strict SLAs & KPIs.
- Experience of leading Account Managers
- You’ll be a confident and effective communicator - client satisfaction is a huge priority on these contracts.
- An organised and proactive attitude.
- Holder of full UK Driving Licence.
Next steps
If you have the relevant skills and you’re looking to work in a fast-paced environment with a company who can offer career growth, then please apply today with your updated CV.
Cleaning Operations Manager in Northampton employer: RG Setsquare
Contact Detail:
RG Setsquare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client satisfaction and operational excellence. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Cleaning Operations Manager, you'll need to be an effective communicator. Role-play common interview questions with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cleaning Operations Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Operations Manager role. Highlight your experience with multi-sector, multi-site cleaning contracts and any relevant achievements that showcase your leadership skills.
Showcase Your Communication Skills: Since client satisfaction is key, emphasise your effective communication abilities in your application. Share examples of how you've successfully managed client relationships or resolved issues in the past.
Highlight Your Organisational Skills: Being organised is crucial for this role. In your application, mention specific instances where your proactive attitude has led to improved operations or successful project management.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your CV and get you considered for this exciting opportunity!
How to prepare for a job interview at RG Setsquare
✨Know Your Stuff
Make sure you brush up on your knowledge of multi-sector, multi-site cleaning contracts. Be ready to discuss specific SLAs and KPIs you've managed in the past. This shows you're not just familiar with the role but have hands-on experience that can benefit the company.
✨Showcase Your Leadership Skills
Since you'll be managing Account Managers, prepare examples of how you've successfully led teams before. Think about times when you resolved conflicts or improved team performance. This will demonstrate your capability to lead effectively and advocate for continuous improvement.
✨Communicate Clearly
As a Cleaning Operations Manager, client satisfaction is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios with a friend to ensure you're ready to handle any questions or concerns during the interview.
✨Be Proactive and Organised
Bring a list of questions to ask about the company's operations and culture. This shows you're proactive and genuinely interested in how they run their business. Plus, being organised with your thoughts and questions will help you stand out as a candidate who takes initiative.
