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- Tasks: Join us as a Multi-Trade Operative, tackling carpentry, plumbing, and repairs daily.
- Company: Be part of a dynamic team focused on delivering top-notch service to our clients.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive work environment.
- Why this job: Make a real impact by ensuring customer satisfaction and maintaining high standards in repairs.
- Qualifications: You need NVQ Level 2 or equivalent experience in trades like carpentry and plumbing.
- Other info: Participate in emergency call-outs and maintain a clean, well-stocked work vehicle.
The predicted salary is between 30000 - 42000 £ per year.
Purpose of the Role: To deliver an efficient, compliant, and consistently high standard of repairs service to my client's customers, ensuring that customer satisfaction is at the heart of every job completed.
Key Responsibilities:
- Competently carry out a wide variety of carpentry, plumbing, and other trade tasks at multiskilled level, in line with a Level 2/3 NVQ Diploma in Maintenance Operations (or equivalent).
- Tasks include internal and external works to my client's properties and communal areas.
- Ensure all works are completed to a professional standard, following building regulations, codes of practice, and best practice.
- Liaise with customers and colleagues to keep all relevant parties informed of progress and any actions taken.
- Refer more complex cases to your line manager as needed.
- Provide a high-quality, customer-focused service, maintaining positive relationships and acting as an ambassador for my client at all times.
- Ensure full compliance with health and safety legislation, policies, and procedures, including correct use of equipment, PPE, risk assessments, and method statements.
- Deliver works on time and 'first time fix' wherever possible.
- Use and apply a Schedule of Rates for job costing repairs, ensuring orders are varied to the correct value.
- Participate in the out-of-hours emergency call-out rota as required.
- Accurately complete and maintain records and paperwork in line with my client's policies and procedures.
- Competently use a smartphone and tablet to record progress, job completion, timesheets, and materials.
- Procure job-related materials through main partnering suppliers in accordance with company policies.
- Maintain a comprehensive van stock and carry out works in a cost-effective manner.
- Keep the works vehicle clean, well-maintained, and report any defects to the Fleet Manager or support team.
- Support other trades as needed to ensure the best possible service for residents.
- Work flexibly across multiple tasks where skilled or trained, and undertake training to widen skill levels if required.
- Properly maintain all tools and equipment, reporting defects and keeping them secure, including vehicles, power tools, and mobile devices.
- Undertake any other reasonable duties within the scope of the role and grading.
Knowledge, Skills, and Experience:
- Competent in carrying out a range of carpentry, plumbing, and other multi-trade tasks.
- Proven experience in a wide range of repairs across various property types.
- Minimum NVQ Level 2, or time-served experience in carpentry, masonry, and/or plumbing, with proven competency in other trade areas.
- Experience working in a trade team to tight deadlines.
- Full, clean UK driving licence.
- Ability to carry out physically demanding tasks.
- Commitment to demonstrating my client's values and behaviours.
Multi Trader - Void Prpoerties employer: RG Setsquare
Contact Detail:
RG Setsquare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Trader - Void Prpoerties
✨Tip Number 1
Familiarise yourself with the specific tools and equipment mentioned in the job description. Being able to demonstrate your proficiency with these during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in multi-trade roles, especially if you've worked on void properties or similar environments. Be ready to discuss specific projects where you successfully completed repairs or renovations.
✨Tip Number 3
Prepare to showcase your customer service skills. Since the role emphasises customer satisfaction, think of examples where you've gone above and beyond to ensure a positive experience for clients.
✨Tip Number 4
Research the company’s values and behaviours. Understanding their culture will help you align your responses during the interview, demonstrating that you are a good fit for their team.
We think you need these skills to ace Multi Trader - Void Prpoerties
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in carpentry, plumbing, and other multi-trade tasks. Use specific examples that demonstrate your competency and any relevant qualifications, such as your NVQ Level 2 or 3.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your commitment to delivering high-quality work. Mention your ability to work under tight deadlines and your experience in maintaining positive relationships with clients.
Highlight Compliance Knowledge: Emphasise your understanding of health and safety legislation and building regulations. Provide examples of how you have adhered to these in previous roles to ensure a safe working environment.
Showcase Communication Skills: In your application, illustrate your ability to liaise effectively with customers and colleagues. Mention any experiences where you kept stakeholders informed about progress and actions taken during projects.
How to prepare for a job interview at RG Setsquare
✨Showcase Your Multi-Trade Skills
Be prepared to discuss your experience in carpentry, plumbing, and other trade tasks. Highlight specific projects where you successfully completed repairs, demonstrating your competency and versatility.
✨Emphasise Customer Service
Since customer satisfaction is key, share examples of how you've maintained positive relationships with clients. Discuss how you handle customer queries and ensure they are informed throughout the repair process.
✨Demonstrate Compliance Knowledge
Familiarise yourself with health and safety legislation and building regulations relevant to the role. Be ready to explain how you ensure compliance in your work and the importance of following best practices.
✨Prepare for Practical Scenarios
Expect practical questions or scenarios during the interview. Think about how you would approach various repair tasks, manage time effectively, and ensure a 'first time fix' on jobs.
