At a Glance
- Tasks: Coordinate engineering operations and manage schedules across multiple buildings in London.
- Company: Join a dynamic team in a fast-paced technical support role.
- Benefits: Competitive salary, bonus, pension, and flexible working hours.
- Other info: Opportunity to work in a multi-site environment with career growth potential.
- Why this job: Be the vital link between teams and clients, making a real impact.
- Qualifications: Experience in technical support or coordination, strong scheduling skills required.
The predicted salary is between 40500 - 49500 £ per year.
We're hiring a Technical Support Coordinator to act as the central coordination point for engineering operations across a multi-site London portfolio. This is a hands-on, fast-paced role, you'll be the glue between engineering teams, building managers, and clients, keeping schedules, compliance, and remedial works on track across multiple buildings.
Package: 50,000 Bonus + Pension Mon-Fri (core hours, occasional flex for coverage needs)
What you'll be doing:
- Planning and managing daily schedules/rotas for shift and day engineers across multiple buildings
- Allocating resources, managing leave/absence, and maintaining minimum staffing levels
- Monitoring work orders and reactive maintenance to keep everything within SLA
- Acting as the main liaison between engineers, building managers, and clients
- Tracking remedial works from quote through to completion, liaising with contractors
- Ensuring compliance documentation, permits, and statutory inspections are up to date
- Reporting on SLA compliance, KPIs, and resource utilisation
What you'll need:
- Experience in a technical support, coordination, or admin role within FM or building services
- Strong scheduling/resource management skills across multiple priorities
- Solid understanding of building engineering systems and maintenance operations
- Confident with Excel, Word, Outlook, and CMMS platforms
- Good grasp of health & safety compliance in building operations
Experience across multi-site portfolios or critical environments is a plus but not essential.
Technical Support Coordinator in London employer: RG Setsquare
RG Setsquare is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the electricity infrastructure sector. With a focus on safety and compliance, employees benefit from competitive remuneration, opportunities for professional growth, and the chance to work on impactful projects across the UK. The company's commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to the success of the organisation.
