Resident Liaison Officer - Housing - London

Resident Liaison Officer - Housing - London

London Full-Time No working from home possible
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At a Glance

  • Tasks: Act as the main contact for residents, managing concerns during housing projects.
  • Company: Dynamic housing contractor working with various London councils and private associations.
  • Benefits: Competitive salary, vehicle provided, and flexible start date.
  • Other info: Opportunity to grow in a supportive environment with diverse projects across London.
  • Why this job: Make a real difference in residents' lives while working on impactful housing projects.
  • Qualifications: Strong communication skills and experience in resident care or customer service.

I am currently in need of 2 Resident Liaison Officers for a London Housing Contractor. The projects they are undertaking are a mixture of internal and external works within various London Councils such as Hackney, Islington, Redbridge, Sutton and Hammersmith as well as private housing association clients. The Candidate - will be acting as the main point of contact, managing resident concerns during the planned maintenance works. Key Responsibilities: Communication: Keeping residents informed about upcoming works, safety protocols, and schedule changes. Access Management: Scheduling and coordinating property visits and contractor access. Resident Care: Identifying vulnerabilities, resolving complaints, and supporting residents throughout projects. Reporting: Maintaining records of interactions and providing feedback to site teams. My client are looking to pay a competitive basic salary plus vehicle with the position looking to start ASAP but the client is happy to wait if the candidate has a notice period. If you are keen to get more details on the position please send me a copy of your CV to RG Setsquare is acting as an Employment Agency in relation to this vacancy

Resident Liaison Officer - Housing - London employer: RG Setsquare

RG Setsquare is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the electricity infrastructure sector. With a focus on safety and compliance, employees benefit from competitive remuneration, opportunities for professional growth, and the chance to work on impactful projects across the UK. The company's commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to the success of the organisation.

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Contact Details:

RG Setsquare Recruitment Team

We think you need these skills to ace Resident Liaison Officer - Housing - London

Communication Skills
Access Management
Resident Care
Complaint Resolution
Record Keeping
Feedback Provision
Scheduling