At a Glance
- Tasks: Manage contracts efficiently, ensuring high service standards and client satisfaction.
- Company: Join a leading UK facilities management company focused on innovation and exceptional service.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal development.
- Other info: Dynamic role with opportunities for career growth and teamwork.
- Why this job: Make a real impact by enhancing workplace environments and client relationships.
- Qualifications: Strong communication skills and experience in contract management preferred.
The predicted salary is between 31200 - 41600 £ per year.
Start Date: ASAP
Working Hours: Monday - Friday (flexible work timings)
Location: Waxlow Road, Harlesden, London, NW10
Our client is one of the UK's leading facilities management and professional services companies, delivering integrated solutions across cleaning, security, engineering, maintenance, energy, and workplace services. We are committed to creating better places to work, live, and visit through exceptional service delivery and innovation.
Responsibilities
- Ensure that contracts are run safely and efficiently to the required standard. Liaise with clients and monitor site operations.
- Complete auditing and reporting showing non-conformance and remedial action taken.
- Ensure continuity of Service Levels and all reactive tasks closed.
- Work additional to specification is agreed with client, documented, actioned and costs recovered.
- Investigate and rectify clients complaints and concerns swiftly. Record actions.
- Assess hazards and risks prior to work commencing.
- Manage contracts in line with specification.
- Produce monthly KPI reports.
- Maintain site management in line with the specification and contract.
- Ensure full conformance with Workplace.
- Maintain financial performance of the contract.
- Maintain high standards of conduct and performance.
- Ensure work matches the specification and customer expectations.
- Portray a quality company image by site-based staff.
- Support staff to work together and uphold company values.
- Agree with Regional Manager on a Personal Development Plan.
Additional Responsibilities
- Hold client meetings at least once per week to discuss services provided.
- Ensure all daily, weekly and periodic sign‑off sheets are completed and stored in line with client requirements.
- Complete monthly Q‑Audits on time.
- Review failed audit scores and implement performance improvement plans.
- Ensure QHSE compliance site-wide, working closely with regional team.
- Respond to all reactive tasks within agreed KPIs.
- Identify and agree one‑offs and additional requirements with clients/customers, complete a once‑off sales order.
- Handle customer complaints or concerns within 24 hours.
- Observe all client and company statutory fire and safety regulations and promote good safety habits. Follow Live safe principles.
Contracts Administrator. Job in Wembley LilyLifestyle Jobs in London employer: RG Setsquare
As a Contracts Administrator at our esteemed facilities management company in Harlesden, you will thrive in a dynamic work environment that prioritises employee growth and innovation. We offer flexible working hours, a supportive culture that values teamwork, and opportunities for professional development, ensuring you can excel in your role while contributing to creating better places to work and live. Join us to be part of a team that is dedicated to delivering exceptional service and maintaining high standards across all operations.
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We think this is how you could land Contracts Administrator. Job in Wembley LilyLifestyle Jobs in London
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We think you need these skills to ace Contracts Administrator. Job in Wembley LilyLifestyle Jobs in London
Some tips for your application 🫡
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Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at RG Setsquare. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at RG Setsquare
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at RG Setsquare. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
