At a Glance
- Tasks: Schedule and manage repairs while providing top-notch customer service to residents.
- Company: Dynamic housing sector company located in Stratford, East London.
- Benefits: Competitive pay, full-time hours, and potential for permanent position.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Join a supportive team and make a difference in residents' lives every day.
- Qualifications: Experience in reactive scheduling and strong communication skills.
The predicted salary is between 36000 - 41327 £ per year.
Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you.
We are looking for Multi Trade.
Sector: Housing
Location: Stratford, East London
The Role at a Glance
Job Overview:
- Job Role: Scheduler
- Location: Stratford, East London
- Duration: Temp to Perm
- Hours: 40 hours per week, Monday to Friday, 8:00am - 5:00pm, Onsite.
- Payrate: £16.69 PAYE or £19.49 Umbrella
- Start date: ASAP
Responsibilities:
- Provide excellent customer service to residents, handling enquiries, bookings and appointment changes.
- Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity.
- Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time).
- Work closely with supervisors and operatives to coordinate daily workloads and optimise routes.
- Manage emergency and priority works appropriately, escalating to out-of-hours services only when required.
- Monitor work in progress, ensuring jobs are progressed and closed within target timescales.
- Ensure operatives are correctly using and updating PDAs and digital systems.
- Act as the key communication link between residents, operatives and client teams.
- Maintain accurate records, notes and job updates across all systems.
- Support the wider scheduling team, providing cover during absences where required.
About You:
Need to have reactive scheduling experience.
We think you need these skills to ace Hiring ASAP - Schedulers
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Team Collaboration
