RG Setsquare is seeking an experienced Helpdesk Manager to lead a busy customer support function within a fast-paced Facilities Management environment. You will oversee operations, ensure SLAs are met, and drive continuous improvement while developing high-performing teams.
The role focuses on leadership, operational delivery, governance, and stakeholder engagement to enhance service delivery and customer experience.
#J-18808-LjbffrHelpdesk Leader: Drive Service Excellence in FM Ops employer: RG Setsquare
RG Setsquare is an excellent employer that values its employees by providing competitive pay rates and the opportunity for permanent positions with increased earnings. The work culture promotes safety and high standards, while also offering a supportive environment for personal and professional growth, especially in the vibrant community of Northampton. With the provision of a company van and a focus on teamwork, this role is perfect for those seeking meaningful and rewarding employment.
