At a Glance
- Tasks: Lead hard services management and ensure compliance across various maintenance contracts.
- Company: Dynamic FM and Construction Companies in West Sussex.
- Benefits: Competitive hourly rate of £25-£28, with potential for contract extension.
- Other info: Opportunity to work in a collaborative environment with a focus on health and safety.
- Why this job: Make a real impact by optimising service delivery and enhancing client satisfaction.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 27 - 27 € per hour.
Location: West Sussex
RGsetsquare recruitment is working with FM and Construction Companies who are responsible for managing a mixture of reactive and planned maintenance contracts across the UK.
Salary: £25-£28/hr
Duration: likely 2-3 months
Role overview (summary):
- Ensure full statutory, mandatory, and contractual compliance
- Lead all hard service disciplines across site
- Support the FM team to deliver high-quality services to clients and customers
- Strengthen stakeholder relationships and provide FM resilience
- Optimise systems and processes to improve efficiency and reduce energy use
- Develop understanding of contract commercial and delivery frameworks
- Manage PPM and reactive works to meet SLAs and KPIs
- Line manage engineering teams to maximise productivity
- Drive 100% PDA usage through training, auditing, and compliance
- Maintain engineer training matrix and support development and mentoring
- Manage subcontractors in line with contractual requirements
- Manage additional works, including scope agreement, quotations, and delivery
- Review subcontractor RAMS, issue permits, and ensure compliance
- Ensure certification is uploaded to Maximo, SharePoint, and site records
- Proactively engage clients and key stakeholders to maximise satisfaction
- Ensure all works follow Safe Systems of Work and H&S policies
- Assist with monthly reporting and FM initiatives
- Promote the One Team ethos across service lines
- Lead health & safety ownership, reviews, huddles, and audits
- Enhance service delivery through cross-functional teamwork
- Build a proactive, customer-focused hard services delivery model
- Challenge supplier quotations and lead energy-saving initiatives
- Support quarterly energy performance reviews
- Attend and represent client meetings when required
- Escalate technical issues to the Hard Services and Energy Lead
Please feel free to apply directly via this advert. Your application will be sent to Rishabh Srivastava directly who will be in touch shortly. Or, feel free to call Rishabh directly.
RGsetsquare is acting as an Employment Agency in relation to this vacancy.
Hard Services Manager employer: RG Setsquare
At RG Setsquare, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of West Sussex. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, ensuring that our Hard Services Managers are equipped to lead high-quality service delivery while enjoying a supportive and engaging environment. Join us to be part of a team that values your contributions and prioritises both professional development and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM and construction sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to shine! Understand their values and how they align with your experience in hard services management. This will help you tailor your responses and show them you’re the perfect fit.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples where you’ve optimised processes or improved efficiency. We love numbers, so if you can quantify your success, even better!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we’re all about building those strong stakeholder relationships!
We think you need these skills to ace Hard Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hard Services Manager role. Highlight your experience in managing hard services, compliance, and stakeholder relationships. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised systems or led teams in the past. We love a good story!
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention any relevant experience you have with statutory and contractual compliance. We want to know how you ensure everything runs smoothly and safely!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and get in touch. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at RG Setsquare
✨Know Your Compliance Inside Out
As a Hard Services Manager, you'll need to demonstrate a solid understanding of statutory and contractual compliance. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in previous roles.
✨Showcase Your Leadership Skills
You'll be leading engineering teams, so it's crucial to highlight your leadership experience. Prepare examples of how you've maximised productivity and supported team development in past positions.
✨Be Ready to Discuss Stakeholder Engagement
Strengthening stakeholder relationships is key in this role. Think of specific instances where you've successfully engaged clients or stakeholders to enhance service delivery and satisfaction.
✨Demonstrate Your Problem-Solving Abilities
With responsibilities like managing PPM and reactive works, showcasing your problem-solving skills is essential. Prepare to discuss challenges you've faced and how you optimised systems or processes to improve efficiency.
