At a Glance
- Tasks: Handle customer calls and emails, providing timely and professional responses.
- Company: Join a busy and growing team in Wythenshawe.
- Benefits: Gain valuable experience in a fast-paced environment with career growth potential.
- Other info: Be part of a dynamic team focused on delivering excellent customer service.
- Why this job: Perfect for those who love helping people and thrive under pressure.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 11.7 - 14.3 Β£ per hour.
We are currently recruiting for a Customer Service Advisor to join a busy and growing team based in Wythenshawe.
This is a fantastic opportunity for someone with previous customer service, contact centre, administration, or helpdesk experience who enjoys working in a fast-paced environment.
Key Responsibilities
Handling inbound customer calls and emails.
Responding to customer queries in a professional and timely manner.
Logging and updating requests on internal systems.
Providing customers with updates and information.
Liaising with internal teams to ensure queries are resolved efficiently.
Maintaining accurate records and customer information.
Delivering excellent customer service at all times.
What We're Looking For
Previous experience in customer service, contact centre, helpdesk, or administration.
Excellent communication and interpersonal skills.
Good IT skills and confidence using computer systems.
Strong organisational skills and attention to detail.
Ability to work effectively in a busy environment.
Positive, proactive, and customer-focused approach.
- If interested please apply with your CV below or call Chelsea on (phone number removed)
- RG Setsquare is acting as an Employment Business in relation to this vacancy
Customer Service employer: RG Setsquare
RG Setsquare is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the electricity infrastructure sector. With a focus on safety and compliance, employees benefit from competitive remuneration, opportunities for professional growth, and the chance to work on impactful projects across the UK. The company's commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to the success of the organisation.