At a Glance
- Tasks: Lead a specialist homelessness service and support adults with complex needs.
- Company: Dynamic organisation focused on improving lives in Coventry.
- Benefits: 30 days annual leave, paid birthday leave, health support, and cycle to work scheme.
- Other info: Join a passionate team dedicated to supporting individuals towards independence.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience managing services for vulnerable adults and strong leadership abilities.
We are seeking an experienced and passionate Service Manager to lead a specialist homelessness service supporting adults with complex needs in Coventry. This is an exciting opportunity to manage a supported accommodation scheme, working closely with local homelessness services and outreach teams to help individuals sustain their tenancies, improve their wellbeing, and move towards greater independence. You will be responsible for the day-to-day management of the service ensuring that the service delivers excellent outcomes for residents.
Key Responsibilities
- Manage the daily operation of a supported accommodation service for adults with complex needs.
- Lead, motivate and develop a team of support workers and concierge staff.
- Ensure high-quality housing management, including rent collection, void management and tenancy sustainment.
- Maintain compliance with safeguarding, health and safety, and organisational policies and procedures.
- Develop strong partnerships with local authorities, statutory agencies and community organisations.
- Monitor service performance, quality standards and contractual requirements.
- Manage service budgets and resource allocation effectively.
We are looking for a confident and proactive manager who has:
- Experience managing services for vulnerable adults.
- Experience working with people who are homeless or at risk of homelessness.
- Proven experience leading, supervising and developing staff teams.
- Strong knowledge of safeguarding practices and risk management.
- Experience of housing management, including tenancy sustainment and arrears management.
In return, you will receive:
- 30 days annual leave including bank holidays.
- Additional paid birthday leave.
- Health and wellbeing support package.
- Employee Assistance Programme.
- Cycle to Work Scheme.
If you are passionate about supporting people with complex needs and have the leadership skills to drive high-quality services, we would love to hear from you. Please submit your CV for review.
Housing & Support Manager in Coventry employer: RG Setsquare
RG Setsquare is an excellent employer that values its employees by providing competitive pay rates and the opportunity for permanent positions with increased earnings. The work culture promotes safety and high standards, while also offering a supportive environment for personal and professional growth, especially in the vibrant community of Northampton. With the provision of a company van and a focus on teamwork, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Support Manager in Coventry
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at RG Setsquare.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from RG Setsquare!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like RG Setsquare, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at RG Setsquare or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing & Support Manager in Coventry
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to RG Setsquare:Before hitting send, make sure to tailor your application specifically to RG Setsquare! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at RG Setsquare
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
