Multi Skilled Shift Supervisor - City of London

Multi Skilled Shift Supervisor

London

£56,306 per annum

Full-time | Permanent

42 Hours Per Week | 2 Days, 2 Nights, 4 Off

Facilities Management | Hard FM | Engineering | Critical Environment | Building Services | Shift Supervision

We are recruiting for an experienced Multi Skilled Shift Supervisor to join a professional Facilities Management engineering team supporting a prestigious and technically complex building in London.

This is an excellent opportunity for an experienced engineering professional with strong supervisory experience who is looking to take responsibility for a team of engineers within a critical environment.

Responsibilities & Duties

• Lead, supervise and support a team of day engineers and shift engineers.
• Ensure team performance meets agreed service standards, KPIs and operational requirements.
• Ensure all engineering equipment, plant, systems and services are maintained and operating safely and efficiently.
• Oversee planned preventative maintenance activities and ensure works are completed within scheduled dates.
• Monitor planned maintenance schedules and ensure outstanding tasks are appropriately managed and closed.
• Prioritise statutory and mandatory maintenance activities in accordance with required compliance deadlines.
• Ensure reactive maintenance tasks are appropriately prioritised and completed within agreed response and resolution times.
• Support engineers with fault diagnosis, technical issues and maintenance-related problems where required.
• Provide technical guidance and practical support to engineering team members.
• Ensure engineering activities are carried out with minimum disruption to building operations and occupants.
• Maintain high standards of Health & Safety, compliance and safe working practices across all engineering activities.
• Ensure engineers follow relevant risk assessments, RAMS, permits, safe systems of work and site procedures.
• Support the safe operation and maintenance of electrical and mechanical building services within areas of competence.
• Support HV/LV engineering activities where appropriately qualified, authorised and experienced.
• Ensure appropriate procedures are followed for electrical isolations, switching and safe systems of work where applicable.
• Monitor maintenance activities to ensure they are completed to the required technical and quality standards.
• Accurately record maintenance activities, faults, repairs and completion information using relevant IT and maintenance systems.
• Ensure all engineering records, reports, documentation and compliance information are completed accurately and on time.
• Monitor outstanding jobs, defects and maintenance issues and ensure appropriate action is taken.
• Identify recurring faults, operational issues and opportunities to improve equipment reliability and maintenance performance.
• Assist with continuous improvement initiatives designed to improve engineering standards, reliability and service delivery.
• Liaise professionally with colleagues, building representatives, contractors and other stakeholders.
• Allocate and coordinate engineering tasks across the shift team according to priority, competency and operational requirements.
• Ensure allocated tasks are completed within agreed timescales.
• Work effectively within a rotating shift pattern covering days and nights.
• Participate in an on-call/call-out rota as required.
• Respond appropriately to urgent engineering issues and operational emergencies.
• Support contractors and specialist engineering teams when required.
• Encourage and support the development of engineering team members through coaching, guidance and knowledge sharing.
• Use initiative when resolving operational and maintenance issues and elevate matters appropriately when required.
• Maintain accurate shift handovers, logs and operational records.
• Monitor plant and equipment condition and report potential failures, defects or operational risks.
• Undertake other reasonable engineering and supervisory duties relevant to the role and level of responsibility.

Requirements

• Proven experience working as a Shift Supervisor, Engineering Supervisor, Shift Engineer, Senior Engineer or similar within a Facilities Management or engineering environment.
• Previous experience working within a critical environment is highly desirable.
• Experience working within a complex building, critical facility, Data Centre, commercial property or similar technically demanding environment.
• City & Guilds 2360 Parts 1 & 2 qualification or equivalent.
• HVAP qualification with relevant high-voltage experience.
• 18th Edition IEE Wiring Regulations – desirable.
• IOSH Managing Safely certification.
• Equivalent mechanical qualifications will also be considered where supported by appropriate technical and supervisory experience.
• Strong practical experience across engineering maintenance and building services.
• Experience carrying out electrical installation, repair and maintenance activities.
• Strong fault-finding, diagnostic and problem-solving capabilities.
• Proven experience carrying out planned preventative and reactive maintenance.
• Good understanding of statutory, mandatory and planned maintenance requirements.
• Strong understanding of Health & Safety requirements within an engineering and maintenance environment.
• Good understanding of RAMS, risk assessments, permits and safe systems of work.
• Ability to use IT systems and maintenance reporting tools accurately.
• Experience monitoring maintenance performance, KPIs and compliance requirements.
• Previous experience supervising or leading engineering teams.
• Strong verbal and written communication skills.
• Strong interpersonal and team-working skills.
• Proactive approach to fault finding, problem solving and operational improvement.
• Ability to work independently and make appropriate decisions within the scope of the role.
• Flexible approach to working patterns, operational requirements and engineering priorities.
• Willingness and ability to work a rotating 2 days, 2 nights, 4 off shift pattern.
• Willingness to participate in a call-out rota.
• UK citizenship required.
• Must be able to successfully obtain and maintain DV security clearance.

Desirable Experience

• Previous experience within a critical environment.
• Previous experience working within a Data Centre or similar mission-critical facility.
• Strong HV and LV electrical systems experience.
• Previous HV Authorised Person / HVAP experience.
• Experience undertaking electrical isolations and safe switching procedures.
• 18th Edition IEE Wiring Regulations qualification.
• IOSH Managing Safely certification.
• Multi-skilled mechanical and electrical building services experience.
• Experience working within large, complex commercial buildings or estates.
• Experience managing engineering KPIs and maintenance performance.
• Experience using CAFM or computerised maintenance management systems.
• Experience working within highly regulated environments with stringent compliance requirements.
• Previous experience supervising engineers or technical maintenance teams.
• Additional electrical, mechanical, engineering or building services qualifications.

What's On Offer

• £56,306 per annum
• Full-time, permanent position
• London
• 42 hours per week
• Rotating shift pattern – 2 days, 2 nights, 4 off
• Professional Hard FM / Facilities Management environment
• Multi-skilled engineering and supervisory role
• Opportunity to work within a prestigious and technically complex critical environment
• Leadership responsibility for a team of engineers
• Combination of planned, statutory, mandatory and reactive maintenance responsibilities
• Exposure to complex electrical and building services systems
• Opportunity to utilise and develop HVAP experience
• Responsibility for engineering performance, compliance and KPIs
• Ongoing training and professional development opportunities
• Opportunity to develop engineering leadership and supervisory experience
• Call-out and emergency response responsibilities
• Professional multi-disciplinary engineering environment
• Stable, long-term career opportunity

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