Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Rast London who are looking to appoint a Housing Team Administrator for the 3 months ongoing, at the rate of £21.35 per hour umbrella The working Locations range from Stratford, Wexham Hopital Slough, King George Hospital Redbridge and other parts of London so gives the ideal candidate a few choices to be based from. Job responsibilities To provide operational, administrative and customer-focused support across the Immediate Market Tenures function, including London Living Rent (LLR), Right to Buy (RtB) and Key Worker Schemes (KWS). The role is responsible for coordinating key operational processes, maintaining accurate records and systems, supporting customers through important stages of their housing journey, and ensuring services are delivered efficiently and in line with the organisations policies and standards. Main Duties Act as a first point of contact for customers, residents and stakeholders across Immediate Market Tenures products. Manage enquiries through a variety of channels, ensuring timely resolution or escalation where appropriate. Deliver a professional and customer-focused service that reflects L&Q's values and service standards. Build positive working relationships with internal teams and external partners Support the delivery of operational processes across London Living Rent, Right to Buy and Key Worker Schemes. Coordinate administrative activities associated with customer cases, tenancy events, purchases, renewals and other housing transactions. Assist with service improvement initiatives and the implementation of new processes. Monitor team workflows and support performance against key service targets. Contribute to the achievement of team objectives and key performance indicators. Support meetings, actions, correspondence and operational administration. Work collaboratively across the wider directorate to ensure effective service delivery. Share knowledge and contribute to continuous improvement opportunities Ensure activities are completed in accordance with policies, procedures and regulatory requirements. Maintain appropriate records to support governance and audit requirements. Escalate risks, issues or complaints in a timely manner. Support compliance with health and safety and information governance requirementsShould your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy
Housing Team Administrator in City of London employer: RG Setsquare
RG Setsquare is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in the electricity infrastructure sector. With a focus on safety and compliance, employees benefit from competitive remuneration, opportunities for professional growth, and the chance to work on impactful projects across the UK. The company's commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to the success of the organisation.
