RG Setsquare is seeking an experienced Helpdesk Manager to lead a busy customer support function within a fast-paced Facilities Management environment in Bristol. You will oversee Helpdesk operations, ensuring inquiries, requests, and escalations are handled efficiently while meeting SLAs and contractual obligations.
You will lead Team Leaders, coach and develop the team, drive continuous improvement, and implement new processes to enhance service delivery across the business.
#J-18808-LjbffrHelpdesk Operations Leader - Service Delivery & Improvement in Bristol employer: RG Setsquare
RG Setsquare is an excellent employer that values its employees by providing competitive pay rates and the opportunity for permanent positions with increased earnings. The work culture promotes safety and high standards, while also offering a supportive environment for personal and professional growth, especially in the vibrant community of Northampton. With the provision of a company van and a focus on teamwork, this role is perfect for those seeking meaningful and rewarding employment.
