At a Glance
- Tasks: Support customers, process orders, and prepare quotations in a fast-paced environment.
- Company: Join Lantech Solutions, a leading flexible hose manufacturer with over 30 years of experience.
- Benefits: Enjoy 23 days holiday, company pension, health programmes, and an early finish on Fridays.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Be part of a supportive team and develop your career in a growing technical industry.
- Qualifications: Strong communication skills and customer service experience are essential.
The predicted salary is between 25000 - 30000 € per year.
Full-time | Monday to Thursday 8:30am – 5:00pm, Friday 8:30am – 4:00pm (1-hour lunch)
Why join us?
- 23 days holiday + bank holidays (rising to 25 after 1 year)
- Company pension & life assurance
- Cycle to Work scheme
- Employee discount
- Enhanced maternity & paternity leave
- Health & wellbeing programme
- Early finish on Friday
- Be part of a supportive, growing national group
About us
Lantech Solutions Ltd are a flexible hose manufacturer based in Huddersfield, with over 30 years of experience in supplying a comprehensive range of quality flexible hoses, couplings and allied products. We’re proud to be part of the R&G Fluid Power Group, with teams across the UK delivering exceptional service backed by one of the largest fluid power stock holdings in the country.
The Role
We are looking for a proactive and customer-focused Sales Administrator to join our growing Fluid Power business. This role is ideal for someone with strong customer service or sales administration experience who enjoys working in a fast-paced technical environment. You’ll play a key role in supporting customers, processing orders, preparing quotations, and helping deliver exceptional service across the business. You will work closely with the General Manager and sales team to ensure enquiries, orders, and customer requirements are handled quickly, accurately, and professionally.
Key Responsibilities
- Process and update customer orders, purchase orders, and enquiries efficiently
- Input orders accurately onto the company sales system
- Answer inbound sales calls, emails, and website enquiries professionally
- Respond promptly to customer queries with accurate information
- Prepare quotations and follow up within agreed timescales
- Handle customer objections and complaints effectively
- Work closely with internal teams to deliver excellent customer service
- Support urgent and emergency customer orders when required
- Assist with aspects of manufacturing Fluid Power products (full training provided)
- Maintain accurate records and administrative documentation
- Ensure all health & safety procedures are followed
What We’re Looking For
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to multitask and prioritise workloads effectively
- Confident working independently and as part of a team
- Good problem-solving skills and willingness to learn
- Strong relationship-building and negotiation skills
- Competent using Microsoft Office and learning new systems
- Full clean UK driving licence
Desirable Experience
- Experience in Fluid Power, engineering, industrial, manufacturing, or MRO sales
- Experience in B2B sales administration or customer service
- Experience handling technical enquiries and quotations
- Proactive selling experience
What You’ll Gain
- Full training in Fluid Power products and systems
- Opportunity to develop within a growing technical industry
- Supportive team environment with career progression opportunities
- Hands-on involvement across sales, customer service, and manufacturing support
If you’re organised, customer-focused, and ready to develop your career in a growing technical business, we’d love to hear from you.
Technical Sales Administrator in Wakefield employer: R&G Fluid Power Group
At Lantech Solutions, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and well-being. With generous benefits including 23 days of holiday, enhanced parental leave, and a health and wellbeing programme, our Wakefield location offers a unique opportunity to thrive in a fast-paced technical industry while being part of a national group dedicated to exceptional service and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Administrator in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, especially in Fluid Power. This will help you answer questions confidently and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and professionally is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Lantech Solutions.
We think you need these skills to ace Technical Sales Administrator in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales administration experience, as these are key for the Technical Sales Administrator role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've handled customer queries or processed orders efficiently in the past.
Showcase Your Communication Skills:Since excellent communication is crucial for this role, ensure your application is clear and professional. Use proper grammar and structure to demonstrate your attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at R&G Fluid Power Group
✨Know Your Stuff
Make sure you understand the basics of fluid power and the products Lantech Solutions offers. Brush up on technical terms and be ready to discuss how they relate to customer needs. This shows you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or sales administration. Think about specific situations where you resolved issues or improved customer satisfaction, as this will highlight your fit for the role.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with answering questions on the spot.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready about the company culture, team dynamics, or growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
