Trade Counter Assistant & Depot Operative in Poole

Trade Counter Assistant & Depot Operative in Poole

Poole Full-Time No working from home possible
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Trade Counter & Warehouse Operative

Poole | Hyphose (Part of R&G Fluid Power Group)

Salary: £28,000 per annum Monday to Friday, 9:00am - 5:30pm23 days holiday + bank holidays (rising to 25 days after 12 months)

Benefits

Company Pension & Life Assurance
Cycle to Work Scheme
Employee Discount
Enhanced Maternity & Paternity Leave
Health & Wellbeing Programme
23 Days Holiday + Bank Holidays (increasing to 25 days after 1 year)
Full Training Provided, Including FLT Training if Required
Join a Fast-Growing Business Backed by a FTSE 100 Company

Looking for a varied role where no two days are the same?

Hyphose, part of the R&G Fluid Power Group, is looking for a Trade Counter & Warehouse Operative to join our friendly team in Poole.

This is an exciting opportunity for someone who enjoys working with customers, thrives in a hands-on environment, and takes pride in delivering excellent service. You'll split your time between serving customers at our trade counter and supporting warehouse operations, helping to ensure products are received, stored, picked and dispatched accurately.

Whether you're experienced in warehouse operations, trade counter sales, retail, engineering supplies or customer service, we'd love to hear from you.

About Us

R&G Fluid Power Group is one of the UK's leading fluid power specialists, with over 500 employees across 25 businesses and revenues exceeding £115 million.

Supported by one of the largest stockholdings of fluid power products in the UK, we provide industry-leading service, technical expertise and bespoke solutions to customers nationwide. As part of Diploma PLC, a FTSE 100 listed company, we offer the stability of a large organisation with the culture of a local business.

What You'll Be Doing

Trade Counter & Customer Service

  • Deliver outstanding customer service to trade counter visitors
  • Understand customer requirements and provide suitable solutions
  • Record enquiries, source parts and prepare quotations
  • Carry out repairs to customer equipment
  • Maintain professional standards and a well-stocked trade counter
  • Build positive relationships with customers and colleagues

Warehouse Operations

  • Load and unload deliveries safely and efficiently
  • Check incoming goods and report any shortages or damages
  • Store, label and organise stock accurately
  • Pick and pack customer orders for UK and export shipments
  • Prepare pallets and parcels for dispatch
  • Arrange shipping through approved carriers and complete relevant paperwork

Stock Control

  • Maintain accurate stock records
  • Conduct regular stock checks and inventory counts
  • Keep warehouse areas clean, organised and safe

General Duties

  • Follow Health & Safety and security procedures
  • Report near misses and potential hazards
  • Update company systems with relevant customer and stock information
  • Support the wider branch team as required

What We're Looking For

Essential

  • Previous warehouse experience
  • Good customer service and communication skills
  • Basic IT skills
  • Ability to work accurately in a fast-paced environment
  • Team player with a proactive attitude
  • Reliable, organised and adaptable

Desirable

  • Experience in a customer-facing or trade counter role
  • Forklift Truck (FLT) licence
  • Full UK driving licence
  • Experience within industrial, engineering, manufacturing or distribution environments

Don't worry if you don't have an FLT licence - training can be provided for the right candidate.

Why Join Hyphose?

At Hyphose, you'll become part of a supportive team where your contribution genuinely matters. You'll enjoy a varied role, opportunities to develop new skills, and the chance to build a long-term career within a growing group business backed by a FTSE 100 organisation.

Apply today and take the next step in your career with Hyphose.

Job Types: Full-time, Permanent
Salary: £28,000 per year
Location: Poole
Schedule: Monday to Friday, 9:00am - 5:30pm

Job Description - Trade Counter Warehouse Operative.pdf

Trade Counter Assistant & Depot Operative in Poole employer: R&G Fluid Power Group

PAR Group is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. With competitive benefits such as a bonus scheme, bi-annual salary reviews, and 25 days of holiday, employees are encouraged to thrive in their roles while contributing to a leading company in the manufacturing sector. Located in North-West England, PAR Group provides a dynamic environment for skilled CNC operators to advance their careers within a rapidly growing, FTSE100-backed business.

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Contact Details:

R&G Fluid Power Group Recruitment Team