At a Glance
- Tasks: Support customers, process orders, and deliver exceptional service in a fast-paced environment.
- Company: Join PTFE Flex, a leading manufacturer in the Fluid Power industry.
- Benefits: Enjoy early finishes on Fridays, 23+ days holiday, and a supportive work culture.
- Other info: Full training provided with excellent career growth opportunities.
- Why this job: Gain hands-on experience and develop your career in a growing technical business.
- Qualifications: Strong customer service skills and previous sales administration experience required.
The predicted salary is between 25000 - 30000 £ per year.
PTFE Flex is looking for a proactive and customer-focused Technical Sales Administrator to join our growing team in Huddersfield. This is an excellent opportunity for someone with sales administration, customer service, or technical sales experience who enjoys working in a fast-paced engineering environment. You’ll support customers, process orders, prepare quotations, and help deliver exceptional service across the business. You’ll work closely with the General Manager and sales team while developing valuable knowledge within the Fluid Power industry.
About PTFE Flex: PTFE Flex Ltd is a specialist manufacturer of PTFE hose and assemblies based in Huddersfield, West Yorkshire. Established in 2013, we bring together over 40 years of industry experience supported by a modern production facility. We are proud to be part of the R&G Fluid Power Group, one of the UK’s leading Fluid Power specialists with nationwide teams and extensive stock holdings.
Key Responsibilities:
- Process customer orders, purchase orders, and sales enquiries accurately
- Input orders onto the company sales system
- Handle inbound sales calls, emails, and website enquiries professionally
- Prepare and follow up quotations within agreed timescales
- Respond to customer queries quickly and accurately
- Support urgent and emergency customer requirements when needed
- Build strong customer relationships and deliver excellent service
- Work closely with internal teams across sales and operations
- Maintain accurate records and administration
- Assist with manufacturing support activities when required (full training provided)
What We’re Looking For:
- Essential Skills & Experience:
- Strong customer service and communication skills
- Previous sales administration or office-based customer service experience
- Excellent organisation and attention to detail
- Ability to multitask and prioritise workloads
- Confident working independently and within a team
- Good IT skills including Microsoft Office
- Problem-solving mindset with willingness to learn
- Desirable Experience:
- Fluid Power, engineering, manufacturing, industrial, or MRO industry experience
- Experience handling technical quotations or product enquiries
- B2B sales support experience
- Proactive sales or account support experience
What You’ll Gain:
- Full training in Fluid Power products and systems
- Long-term career opportunities within a growing national group
- Supportive and collaborative working environment
- Hands-on experience across sales, customer service, and manufacturing support
Working Hours:
- Monday – Thursday: 8:30am – 5:00pm
- Friday: 8:30am – 4:00pm
- Lunch: 1 hour
Diversity & Inclusion: R&G Fluid Power Group is committed to creating an inclusive workplace where everyone is treated fairly and with respect. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Applicants must have the right to work in the UK.
If you’re organised, customer-focused, and ready to develop your career within a growing technical business, we’d love to hear from you.
Technical Sales Administrator in Huddersfield employer: R&G Fluid Power Group
PTFE Flex is an exceptional employer located in Huddersfield, offering a supportive and collaborative work environment that prioritises employee wellbeing and development. With benefits such as early finish Fridays, generous holiday allowances, and comprehensive training in Fluid Power products, employees are empowered to grow their careers within a dynamic national engineering group. Join us to be part of a team that values customer service excellence and fosters strong relationships in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Administrator in Huddersfield
✨Tip Number 1
Get to know the company inside out! Research PTFE Flex and understand their products, values, and culture. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for common interview questions related to sales and customer service. Think of examples from your past experiences that highlight your skills and how they align with the role at PTFE Flex.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Technical Sales Administrator in Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales administration experience, as well as any relevant technical knowledge you have. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Technical Sales Administrator role at PTFE Flex. Share specific examples of how you've excelled in similar positions and how you can contribute to our success.
Show Off Your Communication Skills:Since this role involves handling customer queries and processing orders, it's crucial to demonstrate your communication skills. Make sure your application is clear, concise, and free of errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at R&G Fluid Power Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Fluid Power products and systems. Familiarise yourself with the technical aspects of the role, as well as any relevant sales administration processes. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or sales administration. Highlight how you handled inquiries, processed orders, or resolved issues. This will demonstrate your ability to build strong customer relationships, which is key for this role.
✨Practice Your Communication
Since you'll be handling inbound sales calls and emails, practice clear and professional communication. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.
✨Be Ready to Multitask
The role requires excellent organisation and the ability to prioritise workloads. Think of scenarios where you've successfully managed multiple tasks at once and be prepared to discuss them. This will show that you can thrive in a fast-paced environment like PTFE Flex.
