At a Glance
- Tasks: Manage sales ledger and build strong customer relationships while ensuring timely payments.
- Company: Join a dynamic team with a focus on collaboration and customer satisfaction.
- Benefits: Competitive hourly rate, performance bonuses, pension scheme, and free parking.
- Other info: Enjoy hybrid working with a supportive team and opportunities for growth.
- Why this job: Make a real impact by helping customers and ensuring smooth financial operations.
- Qualifications: Experience in credit control, strong communication skills, and attention to detail.
The predicted salary is between 14 - 14 £ per hour.
Salary: GBP14.64 - GBP14.64 per hour + plus bonus
Job purpose: This role is responsible for working within the sales ledger maintaining strong customer relationships ensuring payments are paid within the payment terms.
Key responsibilities:
- Managing the sales ledger and ensuring accounts are kept up to date
- Building and maintaining strong customer relationships
- Contacting customers via phone and email to chase outstanding payments
- Ensuring payments are received within agreed payment terms
- Resolving any invoice or payment queries efficiently
- Allocating incoming payments and reconciling accounts
- Issuing customer statements, reminders, and other correspondence as required
- Processing card payments and maintaining accurate records
- Liaising closely with internal teams, including sales, to ensure a smooth flow of communication
- Reviewing customer credit limits, monitoring accounts, and supporting new credit applications with recommendations
Person specification:
- Previous experience in a Credit Control or similar role
- Strong communication and negotiation skills
- Ability to build rapport with customers
- Good attention to detail and organisational skills
- A strong team player who is enthusiastic and approachable
- Confident using accounting systems and Microsoft Excel
Benefits:
- Performance bonus scheme
- Company pension scheme
- Company sick pay
- 35 hours per week
- Life insurance
- Free parking on site
Credit Controller - Hybrid Working employer: RG Consultancy
Contact Detail:
RG Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Hybrid Working
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently explain how your experience aligns with their needs. Highlight your skills in managing sales ledgers and building customer relationships.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly and express your interest in credit control roles. You never know, they might have something in the pipeline!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, don’t hesitate – get your application in!
We think you need these skills to ace Credit Controller - Hybrid Working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and customer relationship management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Share specific examples of how you've successfully managed accounts and built strong customer relationships.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RG Consultancy
✨Know Your Numbers
Brush up on your knowledge of credit control metrics and sales ledger management. Be ready to discuss how you've successfully managed accounts in the past, including any specific figures or improvements you've achieved.
✨Build Rapport
Since this role involves maintaining strong customer relationships, practice your communication skills. Think of examples where you've effectively built rapport with clients or resolved disputes, as this will show your ability to connect with customers.
✨Showcase Your Organisational Skills
Prepare to discuss how you keep track of multiple accounts and ensure timely payments. Bring examples of how you've used tools like Excel to manage data efficiently, as this will highlight your attention to detail and organisational prowess.
✨Be a Team Player
This position requires liaising with internal teams, so be ready to talk about your experience working collaboratively. Share instances where you've worked closely with sales or other departments to achieve common goals, demonstrating your enthusiasm and approachability.