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- Tasks: Manage debtor ledger, chase overdue payments, and maintain customer relationships.
- Company: Join a dynamic company with a focus on financial excellence.
- Benefits: Enjoy 25 days holiday, pension scheme, and flexible working hours.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real impact on cash flow and customer satisfaction.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 830am - 430pm Monday - Friday (Some flexibility)
Benefits: 25 days holiday, Christmas shutdown, pension scheme and parking.
Role Overview
As a Senior Credit Controller, you will be fully responsible for managing the company's debtor ledger. This includes assessing customer credit limits, ensuring timely payments, resolving disputes, and maintaining strong working relationships with both customers and internal teams. Your focus will be on reducing aged debt, improving cash flow, and maintaining accurate customer account records.
Key Responsibilities:
- Proactively chase overdue customer payments by phone and email.
- Manage the full credit control process from invoicing through to cash allocation.
- Work towards reducing aged debt and improving company cash flow.
- Put customer accounts on stop when required and communicate this to relevant departments.
- Set up new customer accounts, run credit checks, and determine appropriate credit limits.
- Reconcile customer accounts and resolve queries promptly.
- Prepare aged debtor reports and cash collection forecasts.
- Monitor bad debt exposure and escalate potential risks to management.
- Attend internal meetings to discuss problematic accounts and agree action plans.
- Process customer payments via BACs, card or cheque.
Senior Credit Controller employer: RG Consultancy Ltd
Contact Detail:
RG Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a Senior Credit Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes. Be ready to discuss how you've successfully managed debtor ledgers and improved cash flow in previous roles.
✨Tip Number 3
Showcase your communication skills! As a Senior Credit Controller, you'll need to maintain strong relationships with customers and internal teams. Practice articulating how you've resolved disputes and built rapport in past positions.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the perfect Senior Credit Controller position. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and managing debtor ledgers. We want to see how you've tackled similar challenges before, so don’t hold back on those relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Credit Controller role. Share specific examples of how you've improved cash flow or resolved disputes in the past.
Showcase Your Communication Skills: As a Senior Credit Controller, you'll need to communicate effectively with customers and internal teams. Make sure your application reflects your ability to build strong relationships and resolve issues promptly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at RG Consultancy Ltd
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you've successfully managed debtor ledgers in the past. Be prepared to share specific examples of how you reduced aged debt or improved cash flow.
✨Showcase Your Communication Skills
This role requires strong relationships with customers and internal teams. During the interview, highlight your experience in resolving disputes and maintaining those relationships. Think of a time when you turned a difficult situation around and be ready to share that story.
✨Demonstrate Proactivity
Employers love candidates who take initiative. Prepare to discuss how you've proactively chased overdue payments and managed the full credit control process. Bring examples of how your actions led to tangible results, like improved cash flow or reduced aged debt.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to credit control. For instance, how would you handle a customer who consistently pays late? Think through your strategies and be ready to articulate your thought process clearly during the interview.